Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanette Pacheco

Edinburg

Summary

Patient Manager at Dr. Joseph Ryan DDS, adept at enhancing workflow efficiency and patient satisfaction through strategic planning and clear communication. Skilled in customer relationship management and team leadership, I consistently maintain a sterile environment while providing exceptional chairside assistance, ensuring optimal care and safety for all patients.

Overview

22
22
years of professional experience

Work History

Patient Manager

Dr. Jospeh Ryan DDS
10.2002 - 06.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Improved workflow efficiency by creating detailed schedules that outlined daily tasks and responsibilities for reception staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

University of Texas - Pan American 06/1994-12/1996
Edinburg, TX

PSJA Hight School
San Juan, TX
05.1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Goal setting
  • Relationship building
  • Strategic planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Clear communication

Timeline

Patient Manager

Dr. Jospeh Ryan DDS
10.2002 - 06.2024

University of Texas - Pan American 06/1994-12/1996

PSJA Hight School
Jeanette Pacheco