Hi, I’m
Mason Kiser
Appling,GA
Summary
Well-qualified service professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
years of professional experience
1
Certification
Work History
Allegiant - Carter Management
Assistant Property Manager
11.2021 - Current
Job overview
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Managed daily and weekly marketing and leasing plans.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Established key relationships with potential leasers and renters.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Ascensus-Future Plan
Retirement Plan Administrator
08.2019 - 11.2021
Job overview
- Updated personnel handbooks and individual records to keep filed accurate and detailed.
- Researched job and worker requirements, occupational trends and structural and functional relationships among jobs and occupations.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
- Advised managers and employees on state and federal employment regulations, collective agreements and classification programs.
- Serve as primary assigned client contact for day-to-day service and administration of client benefit plans.
- Review loan, vested benefits, refund packages and Required Minimum Distribution calculations for 401(k) and other Defined Contribution plans.
- Perform required minimum distribution calculations on Defined Contribution and Cash Balance Plans.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure unauthorized access.
Texas Roadhouse Restaurant
Corporate Trainer
05.2018 - 08.2020
Job overview
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Led cross-functional training for external and internal clients and created all training materials and exams.
- Collaborated with management to identify company training needs and scheduling.
- Authored, updated and implemented training procedures.
- Boosted employee engagement by developing and implementing interactive training sessions.
- Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.
Education
Evans High SchoolEvans, GA
High School Diploma
05.2018
Skills
- Leasing and Sales
- Tenant Issue Resolution
- Rental Pricing Strategies
- Staff Management
- Contract Development and Management
- Lease Management
- Fair Housing Laws Knowledge
- Event Planning
- Business Processes and Procedures
Certification
- Georgia Pre Licensing - Meybohm Institute of Real Estate 3/2024
- CALP Certification, NAA 1/15/2018
Timeline
Assistant Property Manager
Allegiant - Carter Management
11.2021 - Current
Retirement Plan Administrator
Ascensus-Future Plan
08.2019 - 11.2021
Corporate Trainer
Texas Roadhouse Restaurant
05.2018 - 08.2020
Evans High School
High School Diploma
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