Highly organized professional with a versatile background in office management and customer service. Known for strong communication and problem-solving skills, contributing to seamless operations and improved client relations.
Overview
6
6
years of professional experience
Work History
Office Manager
Superior Roofing & Remodeling
Stevens Point, WI
11.2023 - Current
Coordinated scheduling for team meetings and client appointments effectively.
Assisted in preparing project proposals and contracts for clients.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Server
The Red Ox Seafood And Steakhouse
Appleton, Wisconsin
08.2020 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Processed orders efficiently using point-of-sale systems.
Maintained cleanliness and organization of dining area and service stations.
Assisted guests with menu selections and special requests.
Handled customer inquiries and resolved issues promptly.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Dental Assistant
Ball Family Dental
Appleton, Wisconsin
10.2021 - 11.2023
Assisted in patient preparation for dental procedures and treatments.
Sterilized and organized dental instruments in compliance with safety standards.
Recorded patient medical histories and updated treatment information accurately.
Provided chairside support during various dental procedures and surgeries.
Managed appointment scheduling and coordinated patient follow-ups effectively.
Maintained inventory of dental supplies and placed orders as needed.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Took digital X-rays of teeth using radiographic equipment.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Laid out dental instruments and equipment before procedures.
Greeted patients upon arrival at the office and escorted them to an examination room.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.