Camyrn Jackson
Summary
Motivated leader with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Caring Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and diners.
Overview
5
5
years of professional experience
Work History
Server Shift Leader
Copeland's Of New Orleans
Monroe, Louisiana
04.2020 - 06.2022
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Created incentive-based performance tracking systems to encourage positive and energetic service execution.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
Cashier
Whataburgerfranchise
Monroe, LA
01.2016 - 03.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated POS cash register and equipment to collect payments.
- Tallied cash drawer at beginning and end of each work shift.
- Communicated with customers and team members to solve problems.
Education
Medical Assistant
Unitech Training Academy
West Monroe, LA05.2020
High School Diploma -
Carroll High School
Monroe, LA05.2018
Skills
- Conflict and Complaint Resolution
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Customer Retention Strategies
- Issue and Complaint Resolution
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Strong Analytical and Problem-Solving Skills
- Microsoft Excel, Microsoft Office
Additional Information
In my spare time I enjoy volunteering/collaborating with nonprofit agencies working with youth dealing with mental illness.
Timeline
Server Shift Leader
Copeland's Of New Orleans
04.2020 - 06.2022
Cashier
Whataburgerfranchise
01.2016 - 03.2019
Medical Assistant
Unitech Training Academy
High School Diploma -
Carroll High School
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