CANAAN BALDINGER

• Prepared diverse menu items following standardized recipes and safety guidelines.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Collaborated with team members to ensure timely meal service during peak hours.

• Conducted high-volume outbound calls to insurance partners, proactively qualifying coverage options, and resolving cases.

• Built strong relationships with payers and benefit managers to achieve faster approvals and reduce cycle times.

• Consistently met and exceeded production and accuracy goals, demonstrating dependability and drive.

• Managed taxpayer accounts, resolving issues, and handling sensitive cases with professionalism.
• Conducted account analysis, identified problems, and implemented solutions to ensure compliance.
• Delivered technical assistance on systemic problems, enhancing efficiency across IRS operations.
• Built rapport with individuals while providing financial expertise and addressing complex account issues.