Summary
Overview
Work History
Education
Skills
Timeline
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Candace Bentley

Jacksonville,FL

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations. Excelled in organizational abilities and strong communication, fostering team efficiency and a positive work environment. Demonstrated adaptability and customer service excellence, significantly improving service delivery and operational productivity.

Overview

8
8
years of professional experience

Work History

Food Service Associate

Buc-ees
07.2023 - 06.2024
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.

Assistant Manager

Zaxby's
06.2018 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lead Cashier

Zaxby's
09.2017 - 03.2018
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Fullfillment Associate

Amazon
06.2016 - 01.2018
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Education

High School Diploma -

Southeastern High School
Detroit, MI
06.2004

Skills

  • Organizational abilities
  • Strong Communication Skills
  • Adaptability to Change
  • Customer service and assistance

Timeline

Food Service Associate

Buc-ees
07.2023 - 06.2024

Assistant Manager

Zaxby's
06.2018 - 03.2023

Lead Cashier

Zaxby's
09.2017 - 03.2018

Fullfillment Associate

Amazon
06.2016 - 01.2018

High School Diploma -

Southeastern High School

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Candace Bentley