Candace Binion
Lebanon,TN
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Dynamic Customer Service with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
REMOTE Sales Rep
Lincare Home Oxygen And Respiratory Systems
Nashville, TN
03.2021 - 01.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Developed, maintained and utilized diverse client base.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Used customer insights to develop innovative sales strategies to increase sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Organized and detail-oriented with strong work ethic
- Paid attention to detail while completing assignments
Rural Carrier Associate
United States Post Service
Smyrna, TN
01.2019 - 02.2020
- Employed GPS and other navigational tools to find shortest routes to locations.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 956 customers per shift
- Secured and properly stored packages for delivery to eliminate damage risks
Customer Service Associate
Ross Dress For Less
Mount Juliet, TN
02.2018 - 01.2019
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cross-trained and backed up other customer service managers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Established over 1000s of customers daily.
Inventory Specialist
Shoe Metro
Antioch, TN
01.2015 - 02.2016
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Developed materials to educate staff on proper inventory management techniques.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Followed orders precisely for correct items, sizes and quantities.
- Pre-assembled containers to be easily selected by packing associates.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Increased sales by 30% and implemented new ideas to coincide with present or current.
Manufacturing Production Associate
Holdrite
LaVergne, TN
07.2012 - 09.2014
- Utilized hand tools and machinery to safely complete assembly processes.
- Made sure that products were produced on time and are of good quality.
- Assembled products to meet production requirements and daily established quotas.
- Inspected products and machines to maintain quality and efficiency.
- Documented production information via daily system logs and discussed issues with management.
- Collaborated with team members to meet production deadlines.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected final products to assess compliance with quality standards and established tolerances.
Stock Lead
Ross Dress For Less
Jackson, TN
08.2007 - 01.2010
- Supervised stock crew of 10 associates in daily replenishment, storage management and merchandising.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Greeted customers and directed to requested products.
- Inspected merchandise for quality, variety and safety against specifications.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Logged daily production, shrink and inventory levels in computer system.
- Kept work areas neat, clean and free from debris.
Education
No Degree - General Studies
Jackson State Community College
Jackson, TN05.2007
Diploma - Medical Assisting
West Tennessee Business College
Jackson, TN10.2004
High School Diploma -
Jackson Central Merry Highschool
Jackson, TN05.2003
Skills
- Sales Expertise
- Inside and Outside Sales
- Product Merchandising and Distribution
- Staff Training
- Product and Service Knowledge
- Post-Sales Support
- Onsite Product Demonstrations
- Problem-Solving Strengths
- Maintaining Customer Database
- Converting Leads
- Carrier Relations
- Policy and Procedure Adherence
- Employee Management
- Prioritizing Workflows
- Safe Work Practices
Timeline
REMOTE Sales Rep
Lincare Home Oxygen And Respiratory Systems
03.2021 - 01.2023
Rural Carrier Associate
United States Post Service
01.2019 - 02.2020
Customer Service Associate
Ross Dress For Less
02.2018 - 01.2019
Inventory Specialist
Shoe Metro
01.2015 - 02.2016
Manufacturing Production Associate
Holdrite
07.2012 - 09.2014
Stock Lead
Ross Dress For Less
08.2007 - 01.2010
No Degree - General Studies
Jackson State Community College
Diploma - Medical Assisting
West Tennessee Business College
High School Diploma -
Jackson Central Merry Highschool
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