Candace Brown
Dallas,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and guest experience. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
Work History
VIP Membership Manager / Manager
The Mexican
Dallas, TX
01.2023 - Current
- Drafted and implemented standard operating procedures for a brand new membership club.
- Developed and implemented strategies to increase membership numbers.
- Created and maintained relationships with members, vendors, and sponsors.
- Drafted reports on membership growth trends, including data analysis.
- Coordinated special events designed to build relationships with potential members.
General Manager
Vandelay Hospitality Gruop
Dallas, TX
01.2022 - 01.2023
- Guided management and supervisory staff to promote smooth operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
General Manager
Roots Southern Table
Farmers Branch, TX
06.2021 - 01.2022
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Designed sales and service strategies to improve revenue and retention.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Assistant General Manager /General Manager
Fox Restaurant Concepts
Dallas, TX
03.2018 - 06.2021
- Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
- Met business targets with streamlined operations strategies.
Assistant General Manager
Snooze AM Eatery
Tempe, AZ
06.2016 - 03.2018
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Motivated and led team members to work together to achieve targets.
Bar/Service Manager
Fox Restaurant Concepts
Phoenix, AZ
10.2015 - 06.2016
- Created employee work schedules to keep shifts properly staffed.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Server/ Shift Leader
Fox Restaurant Concepts
Phoenix, AZ
03.2010 - 10.2015
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
Education
A.S - Respiratory Therapy
Gateway Community College
05.2015
Skills
- Financial document control
- Financial administration
- Recruiting and hiring
- Team building and motivation
- Customer retention
- Budgeting and cost control strategies
- Leadership and team building
- Vendor relationships
- Networking abilities
- Staff training and development
- Cost analysis and savings
Accomplishments
- Leadership - LeaderShape Graduate & FRC Journey to Success Mentor and Mentee
Timeline
VIP Membership Manager / Manager
The Mexican
01.2023 - Current
General Manager
Vandelay Hospitality Gruop
01.2022 - 01.2023
General Manager
Roots Southern Table
06.2021 - 01.2022
Assistant General Manager /General Manager
Fox Restaurant Concepts
03.2018 - 06.2021
Assistant General Manager
Snooze AM Eatery
06.2016 - 03.2018
Bar/Service Manager
Fox Restaurant Concepts
10.2015 - 06.2016
Server/ Shift Leader
Fox Restaurant Concepts
03.2010 - 10.2015
A.S - Respiratory Therapy
Gateway Community College
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