Candace Gooch
HILLSBORO,OR
Summary
Versatile and dedicated professional with experience at Soft Touch Dental, adept in claims processing and inventory control. Demonstrates exceptional organizational skills and proficiency in Dentrix, coupled with a strong ability to enhance patient satisfaction and streamline office operations. Proven track record in improving workflow efficiency and implementing robust data analysis techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Soft Touch Dental
04.2011 - 09.2013
- Scheduling appointments for multiple providers, at various locations
- Manage patient records, filing and recall systems
- Explanation of case presentation, treatment plans, and financial arrangements to the patients
- Verifying and breaking down patient’s insurance coverage
Scotty’s Auto Shop
10.2013 - 10.2015
- Answering questions and giving quotes to customers
- Taking Inventory and placing orders for parts/ supplies for office and shop
- Making Deposits at bank, picking up lunch, running errands as needed
Therapeutic Associates
01.2009 - 04.2011
- Greeting patients upon arrival, verifying patient demographics, and scheduling next appointments
- Submitting payment requests to insurance companies and working to resolve claim denials
- Typing patient reports and correspondence on behalf of therapists
Soft Touch Dental
01.2008 - 01.2009
- Entering clinical data into patient’s paperless charts
- Chair side assistance, taking and developing X-Rays, Coronal Polish
- Turnover of treatment room, and sterilization of instruments
Education
Certified Dental Assistant -
Cambridge College
Beaverton, OR01.2007
High school graduate -
New Hope Christian
Grants Pass, OR06.2003
Skills
- Inventory Control
- Claims Processing Skills
- Consumer Behavior
- Chair Side Assistance
- Anatomy
- HIPPA Certified
- OSHA Certified
- Proficient in Microsoft Word
- Data Analysis in Excel
- Power Point
- Task Organization
- Data Analysis Expertise
- Webpage Layout Creation
- Point-of-Sale Operations
- QSI
- Dentrix
- Eagle soft
Computer Experience
- Microsoft Word
- Microsoft Excel
- Power Point
- Outlook
- Microsoft Access
- Front Page
- POS systems
- QSI
- Dentrix
- Eagle soft
Certification
HIPPA
CDA
OSHA
Timeline
Scotty’s Auto Shop
10.2013 - 10.2015
Soft Touch Dental
04.2011 - 09.2013
Therapeutic Associates
01.2009 - 04.2011
Soft Touch Dental
01.2008 - 01.2009
Certified Dental Assistant -
Cambridge College
High school graduate -
New Hope Christian
HIPPA
CDA
OSHA
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