Summary
Overview
Work History
Education
Skills
Timeline
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Candace King

Chicago,IL

Summary

Accomplished Supervisor with a proven track record at Starbucks, adept in staff management and customer service. Excelled in training and mentoring teams to enhance performance and efficiency. Skilled in attention to detail and decision-making, significantly improving operational workflow. Demonstrates strong leadership and team-building abilities, ensuring high levels of customer satisfaction and team cohesion.

Overview

21
21
years of professional experience

Work History

Supervisor

Starbucks
07.2024 - Current

• Lead shifts

• Cash management

• Inventory management

• Train partners

• Monitored performance of partners

• Addressed customer concerns

Barista

Starbucks
10.2017 - 07.2024
  • Created unique and customized drink recipes.
  • Mentored team members to enhance their barista skills.
  • Ensured accurate cash handling at register.
  • Coordinated rapid and accurate order fulfillment within a high-paced drive-thru environment.

Shift Supervisor

Allied Barton
06.2009 - 09.2017
  • Monitored premises to identify possible security breaches.
  • Oversaw shift logs to ensure alignment with regulations at all levels.
  • Minimized risks through policy infractions reporting.

Shift Manager

Levy Security
12.2003 - 05.2009
  • Executed monitoring and dispatch of security personnel in the Command Center.
  • Developed process to generate reports for management review of security staff.
  • Responded immediately to requests for assistance and emergencies.

Education

N/A - Business Administration

Robert Morris College
Chicago, IL

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Team building

Timeline

Supervisor

Starbucks
07.2024 - Current

Barista

Starbucks
10.2017 - 07.2024

Shift Supervisor

Allied Barton
06.2009 - 09.2017

Shift Manager

Levy Security
12.2003 - 05.2009

N/A - Business Administration

Robert Morris College
Candace King