CANDACE LEE
West Columbia ,TEXAS
Summary
Compassionate and certified medical assistant with a strong background in providing comprehensive support to physicians, managing patient care tasks, and handling administrative duties. Proficient in accurately recording vital signs, preparing patients for examinations, and maintaining confidential and accurate medical records. Known for improving patient satisfaction through effective communication and empathy. Instrumental in streamlining clinical processes, resulting in more efficient patient flow and enhanced care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Assurance Chronic Care
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Certified Medical Assistant
Medical leaders and associates
08.2023 - 03.2024
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Administered injections under the direction of a physician or nurse practitioner.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted back office patient processes to reduce office wait times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Contacted medical facilities to schedule patients for admission.
- Processed orders for medical supplies and lab equipment.
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
CNA
Creekside Village Nursing Home
03.2022 - 08.2022
- My duties during my stay at the nursing home was to get patients up ready for their day, that included doctors, physical therapy
- I would get them down to breakfast and help out with that and shortly after that get showers ready and rooms organized and stocked
- Also changing and helping with bathroom breaks or changes to meals in between the day
Caregiver
Private family care
09.2019 - 07.2020
- This client was a little different, my main goal was to be more of a friend than anything
- She lost her husband two months before i started and her family hired me just to help out with light household chores but most of all to keep a smile on their family members face
Caregiver
Amada Senior Care
06.2017 - 07.2020
- I would make sure my clients were up and ready for our adventurous day
- With hygiene and dressings, to meals and snacks
- I also would do light house keeping and maintaining and medication reminders and doctors visits
Education
Medical Assistant school -
Certified Medical Assistant
Lake Jackson, Texas09.2023
High school diploma -
lincoln Academy
Houston, Texas11.2012
Skills
- Knowledge of HIPPA and OSHA regulations
- Electronic Medical Record (EMR)
- Communications
- Leadership
- Compassion
- Hard working and available
- Fast learner
Leadership Experience
I'm honest, loyal and hard working and very confident and committed to everything I put my heart and soul into. I have the ability to inspire and communicate effectively, and to be very compassionate. I love big and work hard at all jobs put in front of myself.
Communication Skills
Through my work experience and education, I have developed strong communication skills, and I'm able to clearly convey points to different audiences of all ages from young babies to elderly. I'm also a great listener which aids my ability to intimately understand a situation and prepare an appropriate response and respectfully.
Certification
Certified medical assistant
Languages
Spanish
Elementary
Timeline
Certified Medical Assistant
Assurance Chronic Care
08.2024 - Current
Certified Medical Assistant
Medical leaders and associates
08.2023 - 03.2024
CNA
Creekside Village Nursing Home
03.2022 - 08.2022
Caregiver
Private family care
09.2019 - 07.2020
Caregiver
Amada Senior Care
06.2017 - 07.2020
Medical Assistant school -
Certified Medical Assistant
High school diploma -
lincoln Academy