Candace L. Newman
Rockledge,GA
Summary
Dynamic Billing Specialist with a proven track record at S.I.C. Septic, excelling in invoice processing and customer service. Adept at resolving billing inquiries and reconciling accounts, demonstrating strong attention to detail and effective communication skills. Committed to enhancing operational efficiency and ensuring customer satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Billing Specialist
S.I.C. Septic
East Dublin, Georgia
01.2026 - Current
- Managed invoice processing for septic service and maintenance jobs, ensuring timely and accurate billing.
- Coordinated with dispatch and service teams to resolve billing discrepancies, enhancing overall billing accuracy.
- Reconciled work orders with invoices for S.I.C. septic billing operations.
- Handled customer billing inquiries by phone and email, providing effective support for septic service issues.
- Recorded payment details in billing systems for customer accounts.
Pharmacy Technician
Gayco Healthcare Pharmacy
Dublin, Georgia
04.2019 - 12.2025
- Verified prescription accuracy against physician orders and pharmacy standards to ensure patient safety. and drug labels, documents and packages.
- Processed prescription orders through pharmacy software and patient profiles.
- Interpreted and processed medication orders under supervision of pharmacist.
- Prepared medication labels, packaging, and refill requests for pharmacist review.
- Coordinated with pharmacists and providers on prescription clarifications.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted patients with pickup questions and insurance claim issues.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Trained new employees on pharmacy procedures to ensure compliance and efficiency.
- Answered patient inquiries on medications and health-related topics to enhance understanding and safety.
- Prepared prescription transfers to other pharmacies.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Pharmacy Assistant
Walgreens
Dublin, Georgia
01.2017 - 03.2019
- Verified prescription information and insurance details using Walgreens pharmacy systems.
- Assisted pharmacists with prescription preparation and customer support at Walgreens pharmacy counter.
- Processed incoming prescriptions and maintained accurate patient profile records.
- Retrieved medications from shelves and organized will-call prescriptions for pickup.
- Answered patient questions about refill status, store services, and pickup procedures.
- Answered customer questions about prescribed and OTC medications.
- Processed customer payments efficiently at pharmacy register, ensuring accuracy.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Coordinated with Walgreens team members to support prescription workflow and service.
- Welcomed customers at pharmacy counter, ensuring a friendly atmosphere.
- Restocked pharmacy supplies and maintained clean, organized work areas.
- Helped pharmacy staff prepare medications and fill orders.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Education
High School Diploma -
West Laurens High
Dexter, GA05-2016
Skills
- Invoice processing
- Billing systems
- Payment posting
- Billing inquiries
- Accounts reconciliation
- Invoicing
- Claims processing
- Customer service
- Attention to detail
- Problem resolution
- Clear communication
- Multitasking and organization
- Reliability
- Customer relations
- Verbal communication
- HIPAA compliance
- Billing and invoicing
- Problem-solving
- Billing and invoicing
Timeline
Billing Specialist
S.I.C. Septic
01.2026 - Current
Pharmacy Technician
Gayco Healthcare Pharmacy
04.2019 - 12.2025
Pharmacy Assistant
Walgreens
01.2017 - 03.2019
High School Diploma -
West Laurens High