Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Medina

Dallas,TX

Summary

Well-spoken Membership Coordinator promoting a dedicated work ethic and multitasking. A smart professional possessing the talents needed to actively engage others, which has resulted in an increase in membership. Looking to tackle new challenges with an organization that appreciates good decision making and great computer skills.

Overview

11
11
years of professional experience

Work History

Membership Representative

Dallas Zoo Membership
Dallas, TX
03.2023 - Current
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Coached and mentored all employees to be engaging, pleasant, and helpful to new and existing members, which improved service expectations.
  • Handled financial transactions including payments, refunds, credits and collections with accuracy.

Store Support Trainer

Whole Food Market
Dallas, TX
12.2018 - 01.2023
  • Encouraged open communication between trainees and management throughout the learning process.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Customer Service Cashier /Cake Decorator

Sams Club
Dallas, TX
02.2013 - 11.2018
  • Greeted customers and provided friendly customer service.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.

Education

High School Diploma -

South High School
Pueblo, CO
06-2001

Skills

  • Sales Strategy
  • Member Retention
  • Prospect Engagement
  • Partnership Development

Timeline

Membership Representative

Dallas Zoo Membership
03.2023 - Current

Store Support Trainer

Whole Food Market
12.2018 - 01.2023

Customer Service Cashier /Cake Decorator

Sams Club
02.2013 - 11.2018

High School Diploma -

South High School

Similar Profiles

CREATE PROFILE
Candace Medina