Candace Murray
Fort Oglethorpe,GA
Summary
Self-motivated and outgoing professional with efficiency-driven approach to handling administrative needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
13
13
years of professional experience
Work History
Front Office Administrator
Team Popp Dental
06.2023 - Current
- Manages multi-line phone systems, directing calls to appropriate departments.
- Handles sensitive information with discretion, maintaining client confidentiality at all times (HIPAA compliance)
- Improved office organization by implementing effective document management practices.
- Increased overall productivity by efficiently managing schedules and appointments for multiple doctors.
Orthodontic Dental Assistant
Pediatric Dentistry & Orthodontics Of Chattanooga
10.2017 - 05.2023
- Cross-trained in multiple departments: Orthodontic chairside assisting, Pediatric chairside assisting, Scheduling, Records, Laboratory/3D printer management, New-hire training.
- Lab 3D printers/software: 3shape, 3D Builder, Perfactory Start Center, Envision One, OrthoCAD, MyAlignTech. Office software: TopsOrtho, Eaglesoft and Cloud9.
Marketing Solutions Specialist
IAC - Angi, Care.com
10.2021 - 08.2022
- Cold-calling industry professionals nationwide to educate on how company services can promote their business virtually, as well as provide them with targeted customers through our lead-generation service.
- Assisted trainer and manager with educating and motivating staff
Solutions Specialist
Verizon Wireless
05.2014 - 08.2017
- Top 10 in district for TMP (Total Mobile Protection) for 2 consecutive years 2016-2017
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Updated database documentation for product sales and tech support provided.
- Answered customer questions about billing, account issues and upgrade possibilities.
Salon Director
STC Consolidated
02.2011 - 04.2014
- Mentored employees in upselling techniques and marketing methods to enhance service and boost sales.
- Conducted employee performance assessments that would help workers reach monthly goals.
- Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
Education
RDA Certification - Dental Assisting
Dental Staffing School
Knoxville, TN11.2017
High School Diploma -
Franklin Classical School
Franklin, TN12.2009
Skills
- Customer Service
- Administrative Support
- Organizational Skills
- Time Management
- Telephone Etiquette
- Multitasking Abilities
Timeline
Front Office Administrator
Team Popp Dental
06.2023 - Current
Marketing Solutions Specialist
IAC - Angi, Care.com
10.2021 - 08.2022
Orthodontic Dental Assistant
Pediatric Dentistry & Orthodontics Of Chattanooga
10.2017 - 05.2023
Solutions Specialist
Verizon Wireless
05.2014 - 08.2017
Salon Director
STC Consolidated
02.2011 - 04.2014
RDA Certification - Dental Assisting
Dental Staffing School
High School Diploma -
Franklin Classical School
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