Candace Parker
Port St Lucie,FL
Summary
Motivated data entry specialist with experience tracking and maintaining operations, supply chain, and inventory data for high-volume business. Organized professional with expertise in accurate, efficient entry of data and completion of complex calculations. Trusted partner known for using excellent interpersonal skills to ensure enthusiastic team members, happy vendors, and satisfied guests. Analytical employee works well across divisions to solve issues and ensure business goals are achieved and deadlines met. Collaborative manager with excellent training skills led team in achieving store of the year, sales of the year, catering sales of the year, and comp sales for the year. Tech-savvy individual with experience learning, collaborating, and communicating remotely. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Confident training leader with demonstrated planning, organizational and leadership abilities focused on Area of expertise. Highly effective at educating people at all different skill levels. Seek similar role with Type company.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Moes Southwest Grill
Boynton Beach, FL
12.2021 - Current
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules.
Customer Relations Manager
Lathery Scents, LLC
Fort Lauderdale, FL
06.2020 - 10.2023
- Communicate with customers professionally over the phone and via email
- Enter customer and product data into database and create invoices for online and phone orders.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
Assistant Manager
Moe's Southwest Grill
Boca Raton, FL
04.2016 - 12.2021
- Built and managed spreadsheets in Excel accurately tracking costs, labor hours, and calculating percentages; effectively ran reports and shared information with related parties
- Accurately complete financial reports including invoices, personnel data, payroll according to policies
- Organized, tracked, and maintained inventory supply in online system, analyzing supply chain trends and adjusting as necessary to ensure adequate supplies on-hand
- Use Jotform, Microsoft Excel, Decision Logic, Monkey Media to manage payroll, transfer invoices, and calculate percentages
- Enter confidential customer information including name, credit card, and address into database
- Forecast sales using Excel spreadsheets improving overall store cost of goods (COGS)
- Manage daily business operations ensuring all service needs are being met; provide daily direction to team members on policies and procedures
- Train staff to control food costs using portion control and weight tests to reduce food costs
- Train new and current staff at the company's training store; managed two different locations
- Consistently achieved or exceeded sales, labor, and operations goals
- Communicate with staff members to ensure adequate coverage, managed catering and special events
- Conduct regular performance evaluations, set development goals, and provide feedback.
General Manager
Moe's Southwest Grill
Fort Lauderdale, FL
04.2012 - 04.2016
- Built and managed spreadsheets in Excel accurately tracking costs, labor hours, and calculating percentages; effectively ran reports and shared information with related parties
- Accurately complete financial reports including invoices, personnel data, payroll according to policies
- Organized, tracked, and maintained inventory supply in online system, analyzing supply chain trends and adjusting as necessary to ensure adequate supplies on-hand
- Use Jotform, Microsoft Excel, Decision Logic, Monkey Media to manage payroll, transfer invoices, and calculate percentages
- Enter confidential customer information including name, credit card, and address into database
- Forecast sales using Excel spreadsheets improving overall store cost of goods (COGS)
- Manage daily business operations ensuring all service needs are being met; provide daily direction to team members on policies and procedures
- Train staff to control food costs using portion control and weight tests to reduce food costs
- Train new and current staff at the company's training store; managed two different locations
- Consistently achieved or exceeded sales, labor, and operations goals
- Communicate with staff members to ensure adequate coverage, managed catering and special events
- Conduct regular performance evaluations, set development goals, and provide feedback.
Education
Bachelor of Science - Political Science
Florida Atlantic University
Boca Raton, FL05.2021
Associate Of Arts And Sciences - Psychology
Palm Beach State College
Boca Raton, FL05.2019
Skills
- Microsoft Office
- Excel
- Google Suite
- Analytical
- Supply Chain Operations
- Organization
- Problem Solving
- Database
- Verbal and Written Communication
- Detail-oriented
- 50 WPM
- Customer Service
- Data Entry
- Coaching and Mentoring
- Strategic thinker
- Leadership training
- Customer Relations
Technology
Microsoft Office (Word, Excel, PowerPoint), Google Office Suite (Doc, Sheets), Dropbox, Skype, Google Chat, Zoom, Microsoft Outlook, Jotform, Microsoft Excel, Decision Logic, Monkey Media
Timeline
Assistant Manager
Moes Southwest Grill
12.2021 - Current
Customer Relations Manager
Lathery Scents, LLC
06.2020 - 10.2023
Assistant Manager
Moe's Southwest Grill
04.2016 - 12.2021
General Manager
Moe's Southwest Grill
04.2012 - 04.2016
Bachelor of Science - Political Science
Florida Atlantic University
Associate Of Arts And Sciences - Psychology
Palm Beach State College