Candace Rodriguez
Orlando
Summary
Flexible part-time server with extensive experience in high-end dining environments. Proven ability to enhance customer satisfaction and streamline operations. Committed to maximizing table turnover while maintaining exceptional service standards.
Overview
22
22
years of professional experience
Work History
Server Trainer
Steamworks Pub
New Port Richey
08.2024 - 03.2025
- Created and delivered comprehensive training materials on server setup, configuration, and maintenance.
- Fostered team collaboration among participants to enhance learning outcomes.
- Adhered to health safety guidelines during food preparation and service.
On-Call Banquet Server
Rosen Hotels & Resorts
Orlando
05.2016 - 03.2020
- Responded promptly to customer inquiries, ensuring exceptional service throughout dining experience.
- Provided courteous assistance to customers during meals, enhancing satisfaction.
- Checked order accuracy prior to delivery, minimizing errors.
Server
Wackadoo's
Orlando
08.2012 - 05.2016
- Collaborated with restaurant staff to optimize operational efficiency and service quality.
- Checked customer satisfaction levels, addressing issues swiftly to maintain service standards.
- Greeted customers, provided information, and recommended specials to boost sales.
In-Room Dinning Trainer/Server
Ritz-Carlton
Orlando
06.2003 - 06.2005
- Maintained accurate records of trainee progress and provided regular updates to management team.
- Conducted onboarding sessions to familiarize new staff with company policies and procedures.
- Recommended wines based on customer preferences, demonstrating extensive knowledge of wine list.
- Upheld high standards of etiquette, hospitality, and customer service within the restaurant.
Education
MASTER OF BUSINESS ADMINISTRATION -
University of Central Florida
Orlando, FL05.2020
GRADUATE CERTIFICATE IN DESTINATION MARKETING & MANAGEMENT -
University of Central Florida
Orlando, FL05-2020
GRADUATE CERTIFICATE IN EVENT MANAGEMENT -
University of Central Florida
Orlando, FL05-2020
Skills
- Employee training and development
- Menu knowledge and design
- Attention to detail and accuracy
- Upselling techniques
- Event coordination and planning
- Vendor coordination and negotiation
Timeline
Server Trainer
Steamworks Pub
08.2024 - 03.2025
On-Call Banquet Server
Rosen Hotels & Resorts
05.2016 - 03.2020
Server
Wackadoo's
08.2012 - 05.2016
In-Room Dinning Trainer/Server
Ritz-Carlton
06.2003 - 06.2005
MASTER OF BUSINESS ADMINISTRATION -
University of Central Florida
GRADUATE CERTIFICATE IN DESTINATION MARKETING & MANAGEMENT -
University of Central Florida
GRADUATE CERTIFICATE IN EVENT MANAGEMENT -
University of Central Florida
Similar Profiles
CHRISTINE MUHAWENIMANACHRISTINE MUHAWENIMANA
Hostess at Steamworks BrewingHostess at Steamworks Brewing
KATY WILLIAMSKATY WILLIAMS
Server at SteamworksServer at Steamworks
Yuvraj SinghYuvraj Singh
Dishwasher at Steamworks BrewingDishwasher at Steamworks Brewing
FLORA BOURDEAUFLORA BOURDEAU
Summer Camp Counselor at The Intergenerational SchoolSummer Camp Counselor at The Intergenerational School
Andrew WeimerAndrew Weimer
Front Desk Receptionist at Oviedo ChiropracticFront Desk Receptionist at Oviedo Chiropractic