Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Shaw

Saint Helens,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supported Employment Specialist-QMHA

CCMH
11.2021 - Current
  • Advised clients on educational, career and social opportunities.
  • Provided resources to support clients in achieving career goals.
  • Oversaw career and job fairs to connect clients with employers.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Analyzed educational and career goals.
  • Monitored progress to drive successful outcomes.
  • Delivered supportive and knowledgeable counseling to clients.

Support Staff

CCMH
08.2017 - 11.2021
  • Communicated with clients on behalf of staff to relay messages and information.
  • Prepared healthy meals for residential clients.
  • Filed for SNAP benefits while clients were staying in residential to help with food benefits.
  • Transported clients to medical appointments and picked prescriptions up from Genoa Pharmacy.
  • Assisted clients living in the residential program with day to day tasks.

Customer Service Supervisor

Conduent-Apple
07.2014 - 06.2017
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Trained team members on new Apple services and products to support.
  • Coached employees through day-to-day work and complex problems.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Kept high average of performance evaluations.



Education

QMHA - Counseling

MHACBO
Portland, OR
09.2021

Medical Assistant - Medical Assisting

Apollo College
Portland, OR
09.2002

High School Diploma -

St. Helens High School
St. Helens, OR
06.1999

Skills

  • Job Search Strategies
  • Employment Matching
  • Employment Opportunities
  • Resume Building
  • Vocational Training

Certification

  • CPR, AED, and First Aid Certified 8/2024

Timeline

Supported Employment Specialist-QMHA

CCMH
11.2021 - Current

Support Staff

CCMH
08.2017 - 11.2021

Customer Service Supervisor

Conduent-Apple
07.2014 - 06.2017

QMHA - Counseling

MHACBO

Medical Assistant - Medical Assisting

Apollo College

High School Diploma -

St. Helens High School

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Candace Shaw