Candace Smith
Mesquite,TX
Summary
Fearless dedicated worker with experience in fast paced multitasking work environments. Experienced in leading and managing teams to greatness. Determine to create consistently excellent customer experience and build strong high- performing teams.
Overview
10
10
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
12.2023 - Current
- Implemented quality control measures to ensure the highest level of service for clients.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Performs opening and closing duties.
- Work with donors to resolve concerns
- Perform tasks for for Medicak History, Phlebotomy, Sample Processing, and OM
- Promote a positive work environment through effective leadership skills and clear communication with employees.
- Manage daily operations in a fast-paced environment while ensuring adherence to safety regulations and company policies.
Production lead- Supervisor
Kedplasma
08.2021 - 12.2023
- Present professional demeanor and appearance to donors
- Maintain equipment calibration, standardization, and cleaning schedules according to SOP’s
- Train and provide leadership to new/existing employees
- Identifies areas of opportunity for continuous improvement within Operations
- Maintains equipment calibration, standardization, and cleaning schedules according to DCOP’s
- Records any required documentation accurately and in compliance with Company DCOPs
- Directs and supervises donor center employees to maintain quality assurance procedures
- Performs opening and closing duties in absence of Center Manager or Assistant Manager
- Is certified in Screening, Donor Floor, Processing, Shipping and Receiving
- Ensures that professional customer service skills, courtesy and respect are utilized by center staff to maximize donor retention
Fulfillment associate
Amazon Fulfillment
10.2015 - 08.2021
- Receiving and processing incoming stick and materials
- Picking and filling orders from stock
- Receive and sort multi-sku items
- Overseeing the packing and shipping of orders
- Check in pallets from inbound
- Organizing stock
Assistant Meat Market Supervisor
Tom Thumb
02.2015 - 10.2015
- Wrapping, weighing, and wrapping high quality meat and seafood products
- Monitoring product quality and stocking cases with fresh meat and seafood product
- Provide customers with product suggestions, educate them on different styles of meat and seafood, and provide them with preparation and cooking recommendations
- Give out samples and try to increase sales
- Ensure compliance with all food safety and sanitation requirements throughout the day
Education
Certificate of completion -
Texas School of Phlebotomy
Dallas, TX01.2021
High School Diploma -
Lincoln High School and Humanities/Communication Magnet
Dallas, TX01.2015
Skills
- Venipuncture
- Order of Draw
- Organized
- Customer service
- Employee training
- Maintain Medical records
- Team leader
- Staff scheduling
- Goal oriented
- Attention to detail
- Training and mentoring
- Team building
- Operations management
Timeline
Center Supervisor
Biolife Plasma Services
12.2023 - Current
Production lead- Supervisor
Kedplasma
08.2021 - 12.2023
Fulfillment associate
Amazon Fulfillment
10.2015 - 08.2021
Assistant Meat Market Supervisor
Tom Thumb
02.2015 - 10.2015
Certificate of completion -
Texas School of Phlebotomy
High School Diploma -
Lincoln High School and Humanities/Communication Magnet
Similar Profiles
Salma BarrazaSalma Barraza
RN, Medical Support Specialist at Biolife Plasma ServicesRN, Medical Support Specialist at Biolife Plasma Services
TIERRA JEFFERSONTIERRA JEFFERSON
Senior Quality Coordinator at BioLife Plasma ServicesSenior Quality Coordinator at BioLife Plasma Services
Elvis LysongeElvis Lysonge
Supply Chain Specialist at Biolife Plasma ServicesSupply Chain Specialist at Biolife Plasma Services