- Outdoor Recreation
- Kayaking
- Camping
- Hiking
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Road Trips
CANDACE STALEY
KILLEN,AL
Summary
Self-directed professional knowledgeable in customer service practices, payment processing and medical billing. Collects and validates patient demographics, prepares medical charts and conducts insurance verification. Detail-oriented team player comfortable working independently. Committed to achieving company objectives and providing excellent assistance to patients/ customers.
Overview
9
9
years of professional experience
Work History
Insurance Billing
Shoals Primary Care
03.2023 - Current
- Consistently met or exceeded established revenue targets through effective management of insurance billing processes and upselling optical products as needed.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Contributed to revenue growth by identifying opportunities for additional services or insurance billing adjustments.
- Managed administrative tasks such as insurance billing and claims processing as needed for smooth practice operations.
Certified Medical Assistant
Infants and Children's Clinic
10.2019 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
General Manager
Pizza Hut
08.2015 - 10.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
No Degree - Certified Clinical Medical Assistant
Calhoun Community College
Tanner, AL09-2019
Bachelor of Arts - Business Management
Martin Methodist College
Pulaski, TN05-2003
Skills
- Insurance Billing Knowledge
- Medical insurance billing
- Verbal and written communication
- Sales management
- Marketing
- Expectation setting
- Operations Management
Accomplishments
- Supervised team of 25 staff members.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Interests
Timeline
Insurance Billing
Shoals Primary Care
03.2023 - Current
Certified Medical Assistant
Infants and Children's Clinic
10.2019 - 03.2023
General Manager
Pizza Hut
08.2015 - 10.2018
No Degree - Certified Clinical Medical Assistant
Calhoun Community College
Bachelor of Arts - Business Management
Martin Methodist College
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