Summary
Overview
Work History
Education
Skills
Craft Show Organizer
Etsy Business
Baseball Mom Manager
Timeline
Generic

Carla Granger

Summary

Proven Insurance Billing Manager at Affiliated Dermatology, adept in negotiating favorable contracts and fostering relationships, enhancing client satisfaction and revenue recovery. Mastered time management and process improvement, excelling in claims processing and customer service. Achieved compliance and financial accuracy, demonstrating a keen attention to detail and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Insurance Billing Manager

Affiliated Dermatology
Dublin, OH
03.1991 - 06.1999
  • Negotiated favorable contracts with third-party vendors, reducing costs while maintaining service quality for clients.
  • Established strong relationships with healthcare providers, fostering open communication channels for claim resolution discussions.
  • Ensured compliance with industry regulations and standards through regular audits and process improvements.
  • . Coordinated closely with finance departments by reconciling accounts receivable balances regularly, ensuring accurate financial reporting across both functions.
  • Improved client satisfaction by addressing and resolving insurance billing inquiries in a timely manner.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Increased revenue recovery with the implementation of effective follow-up practices on unpaid claims.
  • Worked with customers to develop payment plans and bring accounts current.
  • Supported financial director with special projects and additional job duties.

Education

Associate of Arts - Business

Manatee Community College
Bradenton

Skills

  • Insurance Billing Knowledge
  • Time management mastery
  • Patient Confidentiality Practices
  • Process improvement strategies
  • Conflict resolution techniques
  • Collections experience
  • Claims Processing
  • Insurance Verification
  • Invoice Processing
  • Payment posting
  • Collections Management
  • Willing to Learn
  • Customer Service
  • Attention to Detail
  • Cash handling expertise
  • Client Relationship Management
  • Know Your Customer

Craft Show Organizer

For the last 17 years I have organized and been the leader of one of the biggest artisans show in Columbus, OH. I started by managing 50 artisans to now 150 artisans for the show in November. Skills I have developed over the 17 years:

*Organizing 150 artisans

*Design of logo's for the show

*Plan layout of all artisans

*Creating paper and online applications

*Advertising of show to fellow artisans, online advertising and community advertising

*Conflict resolution skills

*Communication with artisans thru out the year of the show

*Managing payments for the show

Etsy Business

I am an artisan and have participated in multiple artisan show in the central Ohio area for the last 17 years. I turned my creation in to a business on Etsy in 2024. I create my designs, manage the listings and photos and sell them on Etsy. I handle all my communication with the buyers and shipping of my items out to customers.

Baseball Mom Manager

My son was a baseball player for his high school baseball team. For all four years I was a part of the Diamond Club where I contributed in decisions of the team car wash, flower sale, fundraisers and concussion stand. The last two year of my sons high school I managed the concession stand which included managing the stocking food for the games, organizing the workers for all games, managing the money, and opening/closing of the stand for all games. I also ran and organized the end of the year team banquet dinner. This included getting the facility, the food vendor, decorations, and organizing of the dinner.

Timeline

Insurance Billing Manager

Affiliated Dermatology
03.1991 - 06.1999

Associate of Arts - Business

Manatee Community College
Carla Granger