To establish a long term working relationship with your company, where I can advance and develop a career, employing my skills to positively impact my position, giving you optimal job performance.
Overview
17
17
years of professional experience
Work History
Title Clerk/Accounting/Cashier
Jason Pilger Chevrolet
02.2023 - Current
Processing and auditing deals for title work. Completed title work and contacted customers and DMVs. Cut checks for out of state DMVs and customers. Filled in as cashier, processes transactions and warranty payments for service. Created and completed purchase orders for parts. Ordered any or all office supplies.
Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
Contacted State Motor Vehicle Department to determine status of pending titles.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Collected taxes and fees, submitted payments and issued receipts.
Service Advisor
Jason Pilger CDJR
10.2022 - 02.2023
Answer service calls, dispatch work, quote repairs, warranty and insurance claims. Filling paperwork and processing payments.
Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Investigated and resolved customer inquiries and complaints efficiently
Service Advisor
Parish Tractor
02.2022 - 10.2022
Answer service calls, dispatch work, quote repairs, warranty and insurance claims. Filling paperwork and processing payments.
Service Advisor
Lee Motor Company
06.2021 - 02.2022
I worked as a service writer. Answering phones, scheduling appointments, dispatching work orders. Warranty paperwork and quoting repairs. Staying in contact with customers.
Service Advisor
Jason Pilger Chevrolet
10.2019 - 05.2021
I worked as a service advisor, creating work orders, scheduling repairs and appointments. Warranty paperwork and filing, quote repairs and contact customers. Also assisted with payments and parts counter helper.
Service Writer/ Office Admin
Smith Tractor Company
10.2018 - 10.2019
I work as a service writer, creating, editing and closing work order for the mechanics. I also review and send in warranty claims. Take in payments for accounts and work orders. I also answer the company phone lines and transfer calls to the correct dept. I count down the till every morning from the previous workday. I manage the cash till daily. I also assist in any general office duties such as cleaning, office supply orders and restock of certain inventory.
Marketing/ Advertising
Lee Motor Company
03.2016 - 08.2018
I worked as a demo delivery and also marketing/ advertising. Now currently working in Service Dept. as a Service advisor/writer. Answered phones, set up appointments, customer service relations.
Phone Services
Demo Deliveries
Service Writer
Customer Service Rep.
Goody’s
08.2012 - 12.2012
Assisted customers with garments, ran the register, and counted down the drawer at the end of my shift.
Tagger
Vanity Fair Brands
02.2012 - 05.2012
Removed old tags from garments and tagged items with new tags.
Puller
Vanity Fair Brands
09.2008 - 05.2009
Pulled garments from certain locations in a warehouse onto a rack in a timely manner and scanned.
Customer Service Rep.
B Communications
01.2008 - 07.2008
Greeted customers, activated and set up accounts. General office duties. Counted down the cash drawer. Took payments and adjusted accounts.