Candace Turberville
Monroeville,USA
Summary
To establish a long term working relationship with your company, where I can advance and develop a career, employing my skills to positively impact my position, giving you optimal job performance.
Overview
19
19
years of professional experience
Work History
Title Clerk/Accounting/Cashier
Jason Pilger Chevrolet
2023.02 - Current
- Processing and auditing deals for title work. Completed title work and contacted customers and DMVs. Cut checks for out of state DMVs and customers. Filled in as cashier, processes transactions and warranty payments for service. Created and completed purchase orders for parts. Ordered any or all office supplies.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Collected taxes and fees, submitted payments and issued receipts.
Service Advisor
Jason Pilger CDJR
2022.10 - 2023.02
- Answer service calls, dispatch work, quote repairs, warranty and insurance claims. Filling paperwork and processing payments.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Investigated and resolved customer inquiries and complaints efficiently
Service Advisor
Parish Tractor
2022.02 - 2022.10
- Answer service calls, dispatch work, quote repairs, warranty and insurance claims. Filling paperwork and processing payments.
Service Advisor
Lee Motor Company
2021.06 - 2022.02
- I worked as a service writer. Answering phones, scheduling appointments, dispatching work orders. Warranty paperwork and quoting repairs. Staying in contact with customers.
Service Advisor
Jason Pilger Chevrolet
2019.10 - 2021.05
- I worked as a service advisor, creating work orders, scheduling repairs and appointments. Warranty paperwork and filing, quote repairs and contact customers. Also assisted with payments and parts counter helper.
Service Writer/ Office Admin
Smith Tractor Company
2018.10 - 2019.10
- I work as a service writer, creating, editing and closing work order for the mechanics. I also review and send in warranty claims. Take in payments for accounts and work orders. I also answer the company phone lines and transfer calls to the correct dept. I count down the till every morning from the previous workday. I manage the cash till daily. I also assist in any general office duties such as cleaning, office supply orders and restock of certain inventory.
Marketing/ Advertising
Lee Motor Company
2016.03 - 2018.08
- I worked as a demo delivery and also marketing/ advertising. Now currently working in Service Dept. as a Service advisor/writer. Answered phones, set up appointments, customer service relations.
- Phone Services
- Demo Deliveries
- Service Writer
Customer Service Rep.
Goody’s
2012.08 - 2012.12
- Assisted customers with garments, ran the register, and counted down the drawer at the end of my shift.
Tagger
Vanity Fair Brands
2012.02 - 2012.05
- Removed old tags from garments and tagged items with new tags.
Customer Service Representative
Thompson has
2026.05 - Current
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed high-volume calls while maintaining quality service standards.
- Collaborated with team members to streamline processes and enhance customer satisfaction.
- Trained new representatives on company policies and customer service protocols.
Puller
Vanity Fair Brands
2008.09 - 2009.05
- Pulled garments from certain locations in a warehouse onto a rack in a timely manner and scanned.
Customer Service Rep.
B Communications
2008.01 - 2008.07
- Greeted customers, activated and set up accounts. General office duties. Counted down the cash drawer. Took payments and adjusted accounts.
Education
Diploma -
Excel High School
05.2007
Skills
- Title processing
- File management
- Accuracy and precision
- Title research
- Document review
- Legal compliance
- Temporary tags
- Title examination
- Data entry
- Attention to detail
- Excellent communication
- Multitasking
- Time management
- Reliability
- Administrative skills
- Self motivation
Timeline
Customer Service Representative
Thompson has
2026.05 - Current
Title Clerk/Accounting/Cashier
Jason Pilger Chevrolet
2023.02 - Current
Service Advisor
Jason Pilger CDJR
2022.10 - 2023.02
Service Advisor
Parish Tractor
2022.02 - 2022.10
Service Advisor
Lee Motor Company
2021.06 - 2022.02
Service Advisor
Jason Pilger Chevrolet
2019.10 - 2021.05
Service Writer/ Office Admin
Smith Tractor Company
2018.10 - 2019.10
Marketing/ Advertising
Lee Motor Company
2016.03 - 2018.08
Customer Service Rep.
Goody’s
2012.08 - 2012.12
Tagger
Vanity Fair Brands
2012.02 - 2012.05
Puller
Vanity Fair Brands
2008.09 - 2009.05
Customer Service Rep.
B Communications
2008.01 - 2008.07
Diploma -
Excel High School