Summary
Overview
Work History
Education
Skills
Timeline
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Candace Dixon

Fort Worth

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

10
10
years of professional experience
1991
1991
years of post-secondary education

Work History

Shift Leader

Walgreens
Fort Worth
08.2023 - Current
  • Supervised team members during shifts to ensure smooth operations.
  • Managed inventory levels and restocked shelves as needed.
  • Assisted customers with inquiries and provided product recommendations.

Store Manager

Metro by T-Mobile
North Charleston
03.2019 - 03.2023
  • Managed daily operations and ensured compliance with company policies.
  • Trained and mentored new staff on sales techniques and customer service.
  • Oversaw inventory management and stock replenishment processes.

Customer Service Representative

Iqor
North Charleston
09.2015 - 04.2019
  • Assisted customers with inquiries using company-specific software for account management.
  • Resolved complaints through effective communication and empathy to ensure customer satisfaction.
  • Collaborated with team members to streamline service processes and enhance efficiency.

Education

MacArthur Senior High School
Lawton , Ok

Skills

  • Inventory management
  • Team supervision

Timeline

Shift Leader

Walgreens
08.2023 - Current

Store Manager

Metro by T-Mobile
03.2019 - 03.2023

Customer Service Representative

Iqor
09.2015 - 04.2019

MacArthur Senior High School

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