Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Candela Belen Rodriguez Da Silva

Miami

Summary

Reliable and upbeat Sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Sales Associate

PetSmart Charities
05.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Associate of Arts - Sociology

MDC
Miami
04.2023

Skills

  • Order Processing
  • Sales Development
  • Payment Processing
  • Customer Needs Assessment
  • Product Sales
  • Excellent People Skills
  • Cash Register Operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

PetSmart Charities
05.2021 - Current

Associate of Arts - Sociology

MDC

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Candela Belen Rodriguez Da Silva