Candi Favela
Sacramento,CA
Summary
Dynamic Medical Assistant with extensive experience at UC Davis Health, skilled in electronic health records and clinical support. Proven ability to enhance patient outcomes through effective communication and meticulous attention to detail. A reliable team player adept at managing multiple tasks and ensuring seamless coordination of care in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Medical Assistant
UC Davis Health
09.2021 - Current
- Recorded vital signs, medical history, and patient complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Schedule appointments, handle patient and provider messages.
- Performed EKG’s, administer vaccines, remove stitches, perform Hydrogen Breath Tests, perform Urinalysis tests.
Temporary Medical Assistant
Kaiser Permanente
05.2021 - 09.2021
- Oversaw daily operations of blood pressure clinic, accommodating up to 25 patients.
- Reported elevated blood pressure readings to RN triage following protocol.
- Streamlined appointment process to improve quality care measures.
Temporary Medical Assistant
Capitol Gastroenterology
02.2021 - 05.2021
- Streamlined telehealth visit process by updating EHR during COVID
- Coordinated with outpatient surgery centers to schedule GI procedures.
- Facilitated communication between healthcare plans and patients for medication and procedure approvals.
Senior Medical Assistant
St Joseph Healthcare
06.2017 - 12.2021
- Assisted physicians with minor procedures, including preparing surgical room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, schedule appointments, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Conducted comprehensive urinalysis testing.
- Performed bladder scans following provider instructions.
Medical Assistant/Referral Coordinator
Sutter Pacific Medical Foundation
03.2007 - 06.2017
- Referral Coordination: Managing patient care transitions, coordinating appointments, and facilitating communication between providers.
- Administrative Skills: Insurance verification, EHR/EMR system management, patient scheduling, and medical record maintenance.
- Clinical Skills: Patient intake, vital signs, assisting with procedures, and lab tests.
- Interpersonal Skills: Patient support, clear communication, empathy, and building relationships with patients and providers.
- Orient and train new staff on proper office procedures and policies.
- Coordinated staff time off requests to maintain adequate coverage.
Education
Medical Assistant Certification -
Boston Reed College
Santa Rosa, CA05.2005
Skills
- Electronic health records
- Clinical and administrative support
- Managed Care; Referral and Authorizations
- Experienced Medical Assistant in Orthopedics, Gastroenterology, Urology, Endocrinology, Internal Medicine, and Referrals and Authorizations
Timeline
Medical Assistant
UC Davis Health
09.2021 - Current
Temporary Medical Assistant
Kaiser Permanente
05.2021 - 09.2021
Temporary Medical Assistant
Capitol Gastroenterology
02.2021 - 05.2021
Senior Medical Assistant
St Joseph Healthcare
06.2017 - 12.2021
Medical Assistant/Referral Coordinator
Sutter Pacific Medical Foundation
03.2007 - 06.2017
Medical Assistant Certification -
Boston Reed College