Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candi Molinaro

Thornton,CO

Summary

Seeking Growth to utilize knowledge in Dental where my education, work ethic, and strong desire to succeed prove to be an asset to the team. I’m a super organizer who has a record of satisfying patient needs, and offering patient comfort that is second to none. I will always ensure that fundamental systems and protocols are in place within the office, thereby allowing the Doctor to focus on their patient’s needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Treatment Coordinator

Precision Oral Surgery
Thornton, CO
07.2023 - Current
  • Created customized treatment plans for patients based on individual needs.
  • Provided support to clinical staff with insurance verification and authorization processes.
  • Conducted financial counseling sessions for new and existing patients.
  • Provided guidance to patients about their financial responsibility for services rendered.
  • Ensured compliance with HIPAA regulations as well as other applicable laws.
  • Resolved any issues related to payment discrepancies or denials in a timely manner.
  • Participated in meetings focused on improving customer service standards throughout the organization.
  • Conducted financial consultations with patient and set up payment plans.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

Patient Financial Coordinator

Bolder Canyon Dental
Boulder , CO
10.2022 - 04.2023
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Explained policies, procedures and services to patients.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Obtained informed consent and payment documentation from patients and filed in system.

Office Manger/Treatment Coordinator

Perfect Teeth Boulder
Boulder, CO
01.2021 - 10.2022
  • In charge of working with each patient in an open and approachable way, and of providing superior patient services, with a focus on customer satisfaction
  • Effectively managing the day-to-day operations in the dental office and other related activities that include, front desk assistance, answering phones, preparing patients charts for scanning, greeting and welcoming patients, scheduling follow up recall appointments
  • Collect daily copay’s Send out end of day claims as well as reports
  • Flowing up with insurance open claims, and accounts receivables
  • Presented treatment plans, explained insurance and financial options to patients
  • Managed insurance claims from the beginning to end with follow up as needed.
  • Collaborated with clinical and administrative staff to meet patient needs.

Hygiene Assistant/Financial Coordinator

Hilltop Dental Care
Thornton, CO
10.2015 - 01.2021
  • Work alongside dentist and hygienist assisting with routine cleanings making patients feel as relaxed as possible and preparing them for treatment
  • Providing high quality care to patients dental needs along with performing multiple tasks as required by the dentist and hygienist to speed up the workflow for the hygienist and dentist
  • Transitioned to Financial Coordinator and helped other sister practices
  • Responsible for ensuring that the office delivers quality and compassionate dental care to every patient, Also in charge of working with each patient in an open and approachable way, and of providing superior patient services, with a focus on customer satisfaction
  • Effectively managing the day-to-day operations in the dental office and other related activities that include, front desk assistance, answering phones, preparing patients charts for scanning, greeting and welcoming patients, scheduling follow up recall appointments
  • Collect daily copay’s Assist office manager with tasks to help run office smoothly
  • Patient Charting
  • Equipment and Room set up
  • Take, Process and mount X-rays
  • Polishing and flossing
  • Apply Fluoride
  • Instrument Sterilization
  • Ensure patient acceptance by educating patient to follow prescribed treatment plan
  • Daily balancing, daily deposit
  • Resolve patient complaints
  • Ensuring that all necessary paperwork is completed
  • Work Uncollected reports

Medical Administrative Assistant

Provident Health Care
Englewood, CO
04.2013 - 06.2013
  • Effectively managing the day-to-day operations in the medical office and other related activities that include, front desk assistance, answering phones, preparing patients charts, greeting and welcoming patients, scheduling appointments
  • General office duties including filing, faxing, and scanning
  • Provided outstanding customer service
  • Checked patients in and out for service
  • Processed patients co-pays and printed out patient statements

Education

Everest College
06.2013

Skills

  • Ability to multi-task in a fast-paced environment
  • Competitive spirit with a strong desire to excel
  • Radiology Education and Training
  • Patient Relations
  • Customer Service
  • Professional, well-spoken, friendly and presentable at all times
  • Treatment Planning
  • A team player that's willing to pitch in with all aspects of the practice
  • Dental Terminology
  • Patient Scheduling
  • Strong organization and planning skills; detail oriented
  • Insurance Verification
  • Office Administration
  • HIPAA
  • Office Management
  • Phone Etiquette
  • Certifications and Licenses

Certification

CPR Certification X-Ray Certification

Timeline

Treatment Coordinator

Precision Oral Surgery
07.2023 - Current

Patient Financial Coordinator

Bolder Canyon Dental
10.2022 - 04.2023

Office Manger/Treatment Coordinator

Perfect Teeth Boulder
01.2021 - 10.2022

Hygiene Assistant/Financial Coordinator

Hilltop Dental Care
10.2015 - 01.2021

Medical Administrative Assistant

Provident Health Care
04.2013 - 06.2013

Everest College

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Candi Molinaro