Candice Anderson
Brooklyn,NY
Summary
Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Interfaith Medical Center
Brooklyn, NY
10.2021 - Current
- Provided assistance to internal departments when needed.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Greeted patients and visitors in a courteous and professional manner.
- Scanned documents into electronic medical records system.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Created new patient accounts in EMR system as needed.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Obtained necessary signatures for privacy laws and consent for treatment.
Patient Transporter
Brookdale Hospital Medical Center
Brooklyn, NY
02.2021 - 10.2021
- Delivered specimens to laboratory departments according to established procedures.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Greeted patient and explained transport plan and destination.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
- Managed transport documentation, accurately logging each patient transport in hospital records.
Elementary School Teacher
E. Rivers Elementary School
Atlanta, GA
04.2018 - 09.2019
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Organized field trips to supplement classroom instruction.
- Provided individualized instruction to meet the needs of diverse learners.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Utilized technology to enhance teaching methods and student engagement.
Education
Associate of Science - Elementary Education
Broward College
Fort Lauderdale, FL12-2017
Bachelor of Science - Human Services
New York City College of Technology
Brooklyn, NYSkills
- Customer service
- Registration and admissions
- Multitasking and organization
- Healthcare systems navigation
- Team leadership
- Health insurance knowledge
References
References available upon request.
Timeline
Patient Access Representative
Interfaith Medical Center
10.2021 - Current
Patient Transporter
Brookdale Hospital Medical Center
02.2021 - 10.2021
Elementary School Teacher
E. Rivers Elementary School
04.2018 - 09.2019
Associate of Science - Elementary Education
Broward College
Bachelor of Science - Human Services
New York City College of Technology
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