Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
CANDICE BISCOE

CANDICE BISCOE

Houston,TX

Summary

Proficient Financial Aid Representative well-versed in program options and regulatory requirements for student assistance. Well-organized and hardworking with good grasp of related paperwork and processes.

Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering 5 years of related experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Coordinator

Harmony House
Houston, Texas
10.2021 - Current
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Organized and managed program development from conception through successful execution.
  • Supervised 15 of professional and administrative personnel.
  • Managed web content updates and ongoing site maintenance to provide students with easy information access.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Handled shipping logistics for large mailings to recipients.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Provided ongoing direction and leadership for program operations.

Financial Aid Representative

University Of Houston Downtown
Houston, TX
11.2016 - 03.2021
  • Counseled students and parents about financial aid options and program details.
  • Helped individuals complete physical and electronic paperwork such as FAFSA.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Provided financial aid counseling to enrolled and prospective students.

Togo Specialist

Chili’s Bar And Grill
Houston , Texas
11.2009 - 03.2021
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.

Education

Bachelor Of Science - Sociology

University Of Houston - Downtown
Houston, TX
12.2020

Skills

  • Clerical skills
  • Student support
  • Verification processes
  • Tuition assistance
  • Education funds

Certification

  • Adult Mental Health Aid , National Mental Health - 3 years

Timeline

Program Coordinator

Harmony House
10.2021 - Current

Financial Aid Representative

University Of Houston Downtown
11.2016 - 03.2021

Togo Specialist

Chili’s Bar And Grill
11.2009 - 03.2021

Bachelor Of Science - Sociology

University Of Houston - Downtown
CANDICE BISCOE