Candice Cassaday-Carrico
Portland,OR
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Delta Cafe
Portland, OR
01.2025 - 06.2025
- Increased customer satisfaction by providing warm and friendly service, during busy brunch shifts often seating up to 50 people in my section alone.
- Assisted in new staff training, sharing expertise in bartending techniques and customer service best practices.
- Helped management create a completely new menu based on my experiences living and bartending in New Orleans.
Bartender
Prhyme: Downtown Steakhouse
Tulsa, OK
06.2023 - 01.2024
- Honed my fine dining protocols and steps of service to ensure that guests had an excellent experience.
- Quickly developed accuracy in producing intricate, high-end cocktails at a rapid pace.
- Started working the high volume happy hour shifts within 2 weeks of initial employment
Assistant Restaurant Manager
Miss Delta
Portland, OR
04.2018 - 02.2020
- Supervised daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Implemented inventory management procedures, optimizing stock levels and reducing waste. Sales increased 20% during my time at Miss Delta.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and positive dining experiences.
Lead Server Trainer
Teote Mezcaleria
Portland, OR
03.2016 - 04.2018
- Mentored staff on menu knowledge and beverage pairings, elevating customer service and the guest experience as a whole.
- Collaborated with management to identify areas of improvement in service standards, implementing necessary changes.
- Consistently met or exceeded sales targets by motivating team members to upsell menu items strategically.
- Organized server schedules to maximize staffing efficiency (staff numbered up to 24) while accommodating individual availability requests whenever possible.
Bartender Shift Manager
Tonic Lounge
Portland, OR
03.2015 - 04.2016
- Originally hired for the laid back day shifts, then quickly promoted to the high volume live music events with the venue at full capacity of 250 people.
- Became familiar with the local breweries, distilleries,vineyards and their sales representatives.
- Proficient at operating Oregon Lottery machines and familiarized myself with maintenance operations and safety protocols.
Skills
- Strong multitasking
- Engaging personality
- Interpersonal Communication
- Outstanding customer service
- Adaptability
Certification
OLCC and Oregon Food Handler 2023
Timeline
Bartender
Delta Cafe
01.2025 - 06.2025
Bartender
Prhyme: Downtown Steakhouse
06.2023 - 01.2024
Assistant Restaurant Manager
Miss Delta
04.2018 - 02.2020
Lead Server Trainer
Teote Mezcaleria
03.2016 - 04.2018
Bartender Shift Manager
Tonic Lounge
03.2015 - 04.2016