CANDICE CASTANON
208 E. Denman Ave. Apt #11 Lufkin
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Chili's. Proven ability to enhance guest satisfaction through effective order management and team collaboration, ensuring a memorable dining experience. Adept at cash handling and maintaining cleanliness standards to support operational excellence.
Overview
5
5
years of professional experience
Work History
Server
Chili's
Lufkin, TX
04.2025 - 02.2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently during peak hours.
- Assisted in training new servers on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Cashier
Chevron
Lufkin, TX
09.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Driver
Goodwill
Lufkin, TX
04.2021 - 01.2024
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Conducted routine vehicle inspections and maintenance checks to ensure operational readiness.
- Assisted in loading and unloading goods, ensuring proper handling and organization of items.
- Maintained accurate records of deliveries, including mileage and fuel usage documentation.
Education
High School Diploma -
Hudson High School
Lufkin, TX06-2013
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Sales expertise
Sales techniques
Order accuracy
Supply restocking
Quality control
Food safety practices
Table bussing
Performance improvement
Suggestive selling
Guest relations management
Point of sale operation
Dining area maintenance
Relationship management
Allergy awareness
Order management
Beverage preparation
Tableside etiquette
Inventory management
Food sales and promotion
Task prioritization
Table setting
Guest seating
Item promotion
Table setting knowledge
Ordering procedures
Foreign language proficiency
Food station setup
Menu presentation
Daily specials memorization
Food and beverage pairings
Food delivery
Regulatory compliance
Bill computation
Order delivery practices
Food inspection
Front-of-house display creation
Banquet coordination
Food spoilage prevention
Timeline
Server
Chili's
04.2025 - 02.2026
Cashier
Chevron
09.2024 - 01.2025
Driver
Goodwill
04.2021 - 01.2024
High School Diploma -
Hudson High School