Candice Champine
Lapeer
Summary
Engaging professional known for reliability and a team player attitude. Experienced in managing high volumes of customer service and ensuring compliance with health regulations, contributing to successful event outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
The Flint Institute of Music
Flint, MI
06.2024 - Current
- Crafted and served a diverse range of beverages, ensuring high-quality presentation and taste.
- Provided exceptional customer service by promptly addressing patron inquiries and concerns during events.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Implemented efficient workflow processes that improved service speed during high-volume events at the institute.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Banquet Captain
Hilton Garden Inn Hotel
Flint, MI
03.2021 - Current
- Coordinated event setup and breakdown, maintaining organization and efficiency throughout functions.
- Managed inventory of supplies and equipment, reducing waste and ensuring availability for events.
- Developed strong relationships with clients to understand their needs and execute tailored events.
- Conducted post-event evaluations to identify areas for improvement and enhance future services.
- Led pre-event briefings with staff to align on objectives, roles, and service expectations for successful outcomes.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Banquet Server/Bartender
Holiday Inn Hotel
Grand Blanc, MI
02.2010 - 03.2021
- Managed banquet setup and breakdown, ensuring seamless transitions between events.
- Provided exceptional guest service during events, enhancing overall attendee satisfaction.
- Collaborated with kitchen staff to coordinate timely food service for large parties.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
Education
Massage Therapist Certificate - Massage Therapist
Baker College
Flint, MI12-2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Responsible alcohol service
- Cash register operation
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Food service
- Drink preparation techniques
- Inventory
Certification
- TIPS certification -valid through 4/8/2028
- ServSafe Alcohol Certificate-valid through 5/2/2028
Timeline
Bartender
The Flint Institute of Music
06.2024 - Current
Banquet Captain
Hilton Garden Inn Hotel
03.2021 - Current
Banquet Server/Bartender
Holiday Inn Hotel
02.2010 - 03.2021
Massage Therapist Certificate - Massage Therapist
Baker College