Identified and corrected payment problems involving patients or third-party payers.
Accessed financial information to answer questions and gather details about specific accounts
Entered data in EMR database to record payer, authorization requirements and coverage limitations.
Patient Access Representative
Good Samaritan Hospital Medical Center
West Islip, NY
09.2020 - 09.2021
Applied HIPAA privacy and security regulations while handling patient information.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits/ co-payments and placed identification bands on patient.
Perioperative Assistant
Good Samaritan Hospital Medical Center
West Islip, NY
10.2017 - 07.2020
Set up equipment, tools and supplies needed for procedures.
Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
Certified Nursing Assistant
Good Samaritan Hospital Medical Center
West Islip, NY
07.2007 - 10.2017
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Education
Basic Life Support (BLS) -
American Heart Association
West Islip, NY
09.2019
Workforce Advancement Through Geriatric Education (W.A.G.E.) -
New York Institute of Technology
Old Westbury, NY
04.2016
NYS Certified Nursing Assistant -
Good Samaritan Nursing Home
Sayville, NY
06.2007
High School Diploma -
Wyandanch Memorial High School
Wyandanch, NY
06.1999
Skills
EMR
Analytical
Medical filing
Patient interviewing skills
Payment processing
Regulatory compliance
MS Office
MS Excel
Medical Terminology
General Patient Registration
EPIC, STAR, OSHA & HIPPA Regulations
Customer Service
Administrative Support
Patient Registration
Insurance Verification
Patient Scheduling
Objective
Eager and hands-on learner, seeking to obtain a role as a Certified Medical Assistant, with an opportunity to utilize my educational skills, where hard work and dedication will lead to advancement.
Timeline
Revenue Cycle Representative
Exact Sciences
09.2021 - 01.2023
Patient Access Representative
Good Samaritan Hospital Medical Center
09.2020 - 09.2021
Perioperative Assistant
Good Samaritan Hospital Medical Center
10.2017 - 07.2020
Certified Nursing Assistant
Good Samaritan Hospital Medical Center
07.2007 - 10.2017
Basic Life Support (BLS) -
American Heart Association
Workforce Advancement Through Geriatric Education (W.A.G.E.) -