Candice Ford
Gulf Breeze,FL
Summary
Ambitious, optimistic, and results-drive business executive with proven abilities in strategic planning managing projects, improving efficiency of operations, team building, and detailing project information to functions for business operations. Quickly grasp complex concepts, analyzes, interprets ideas into logical strategy. Astute at identifying areas of strength and weakness and implement company policies, standards, changes in operation, and systems that optimize productivity and profits. Excels at motivating staff to maximize productivity and controlling expenses through leverage resources and reducing workplace waste.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Coordinator
Andrews Institute For Orthopaedics & Sports Medicine
Gulf Breeze, FL
11.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support, addressing routine, and special requirements.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
Business Consultant
CoAdvantage
Pensacola
04.2022 - 09.2023
- Through strategic evaluation and leveraging data insights, operational efficiency was enhanced by 15% within a span of 6 months
- With a deep expertise in data interpretation and a well-established background in project coordination, there's also a comprehensive understanding of marketing fundamentals
- This includes brand stewardship and the intricate process of campaign creation
- Superior organizational acumen ensures the capability to prioritize tasks effectively across multiple projects
- Time management is a strong suit, especially when handling concurrent projects and managing diverse client portfolios
- The strength lies in robust interpersonal prowess and effective communication capabilities, which are pivotal when collaborating with cross-functional teams
- The approach is always with a strategic mindset, always ready to address challenges and make informed decisions, even in dynamic settings
- Proficiency extends to the use of project management software and tools
- Furthermore, there's a dedicated focus on offering clients guidance, insights, and actionable recommendations, all aimed at business expansion
- This solution-oriented approach is complemented by strong business collaboration skills and a consultative methodology when it comes to talent management.
Financial Relationship Consultant
Regions Bank
Gulf Breeze
12.2019 - 12.2021
- In the role as a Financial Relationship Consultant, adept navigation of intricate portfolios guaranteed precise achievement of financial objectives
- Through clear and effective communication, robust client relationships were cultivated, fostering trust and facilitating enduring collaborations
- Harnessing refined problem-solving capabilities, financial challenges were tackled, prioritizing clients' paramount interests
- Valuing the significance of empathy, deep engagement with clients led to grasping their desires and goals
- Anchored in numerical acumen, financial figures and patterns were skillfully deciphered, directing clients to enlightened choices
- Commitment to teamwork empowered seamless interfacing with diverse teams, championing holistic financial plans
- Consistent showcasing of adept organization allowed for deft alignment of tasks and judicious allocation of time to meet critical timelines
- Mentorship and leadership prowess played a pivotal role in nurturing budding professionals, kindling an environment of perpetual enrichment and evolution within the collective.
District Sales Manager
Verizon Authorized Retailer Russell Cellular
Gulf Breeze
01.2018 - 12.2019
- Oversaw and led cross-functional teams to ensure successful project delivery from initiation to closure
- Coordinated project tasks, established timelines, and set milestones to track progress
- Collaborated with stakeholders to define project scope, goals, and deliverables
- Managed budget allocation and resource scheduling to optimize project costs
- Addressed and mitigated risks to ensure timely project completion
- Facilitated regular meetings to review progress and adapt plans as needed
- Developed and maintained comprehensive project documentation, ensuring transparency and effective communication among team members and stakeholders
- Assured project deliverables met quality standards and aligned with organizational objectives
- Implemented project management best practices and methodologies to enhance efficiency and output.
District Manager
Verizon Authorized Retailer Victra
Lynchburg
10.2013 - 07.2017
- As a Retail Sales Leader, championed innovative sales techniques, achieving a remarkable 103% sales increase in the first year, consistently maintained over the subsequent three years
- Instrumental in coaching store and assistant store managers for each designated location, ensuring they were equipped with the requisite skills for success
- Overseeing inventory control, ensured weekly counts and promptly addressed discrepancies
- Meticulously analyzed weekly profit and loss statements to gauge sales trends, enabling timely strategic adjustments
- A proactive recruitment strategy was pivotal in staffing all nine locations with competent store managers, assistant managers, and sales representatives
- Initiated a structured questionnaire for recruitment, streamlining the selection process to ensure only top-tier candidates were chosen
- Managing nine distinct locations, provided regular sales coaching and feedback to the teams
- A customer-centric approach included educating them about Verizon's cutting-edge technology and its advantages over competitors
- Staying abreast of technology trends and evolving retail best practices was a continuous endeavor, ensuring the forefront of the industry
- As a proactive change advocate, supported and drove transformative initiatives across the retail units
- Regular performance assessments allowed for pinpointing areas of enhancement, followed by strategic action plans
- Ensured each location adhered to all relevant employment laws and company guidelines
- In collaboration with senior leadership and the HR department, played a key role in formulating and executing HR policies tailored to the unique requirements of the retail branches.
Education
Master Of Business Administration - Business Administration
University Of Phoenix
Bachelor Of Science - Business Management
University Of Maryland
Associate degree - Management
University Of Maryland
Skills
- Employee Relations
- Talent Acquisition and Recruitment
- Organizational Development
- Performance Management
- Compensation and Benefits Analysis
- Training and Development
- Change Management
- Succession Planning
- HRIS (Human Resource Information Systems) Proficiency
- Legal Compliance and Labor Laws Knowledge
- Onboarding and Offboarding Processes
- Conflict Resolution and Mediation
- Employee Engagement Strategies
- Workforce Planning and Analytics
- Diversity and Inclusion Initiatives
- Talent Management and Retention
- HR Policy Design and Implementation
- Communication and Interpersonal Skills
- Strategic HR Planning
- Employee Counseling and Support
- Leadership Development
- Project Management
- Stakeholder Engagement
- Negotiation Skills
- Continuous Improvement and Process Optimization
- Strong Interpersonal and Communication Skills
- Analytical and Strategic Thinking
- Critical Path Analysis
- Earned Value Management (EVM)
- Stakeholder Analysis
- Vendor Management
- Cross-functional Collaboration
Certification
- Certified Insurance Consultant License - Life & Health
- Notary Public
Volunteeringandleadership
Momentum Church, Connection Team, 08/2023, Present
Timeline
Office Coordinator
Andrews Institute For Orthopaedics & Sports Medicine
11.2023 - Current
Business Consultant
CoAdvantage
04.2022 - 09.2023
Financial Relationship Consultant
Regions Bank
12.2019 - 12.2021
District Sales Manager
Verizon Authorized Retailer Russell Cellular
01.2018 - 12.2019
District Manager
Verizon Authorized Retailer Victra
10.2013 - 07.2017
Master Of Business Administration - Business Administration
University Of Phoenix
Bachelor Of Science - Business Management
University Of Maryland
Associate degree - Management
University Of Maryland