Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Gibson

Fayetteville,NC

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Sam's Club
Fayetteville, NC
02.2022 - Current
  • Shop items for members
  • Customer service
  • Stage and sort orders
  • Place orders in the members cars
  • Cleaning
  • I have also worked as a cashier, cake decorator, and merchandiser
  • I have multiple years of retail and customer service experience
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Collaborated with store management team to ensure appropriate inventory levels were maintained.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Assistant Manager

Family Dollar
Fayetteville, NC
08.2020 - 01.2022
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ran a register
  • Supervised employees
  • Took deposits to the bank
  • Key holder
  • Opening and closing procedures
  • Customer service
  • Responsible for counting money at the end of the day
  • Working trucks
  • Inventory counts

  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Master of Arts - Human Service Counseling

Liberty University
Lynchburg, VA
05-2024

Master of Arts - Developmental Psychology

Liberty University
Lynchburg, VA
12-2021

Bachelor of Arts - Criminal Psychology

Liberty University
Lynchburg, VA
05-2020

Associate of Arts - Criminal Justice

Liberty University
Lynchburg, VA
05-2017

Skills

  • Documentation And Reporting
  • Purchase Recommendations
  • Flexible Schedule
  • Decision-Making
  • Sales proficiency
  • Upbeat and Outgoing Attitude
  • Prioritizing Orders
  • Heavy Lifting
  • Customer Service
  • Planning and Organization
  • Online Order Processing
  • Relationship Building
  • Attention to Detail
  • Verifying Order Accuracy
  • Delivery Management
  • Product Knowledge
  • Mobile ordering understanding
  • Customer Relations
  • Payment Processing
  • Sales expertise
  • Physical Stamina
  • Strong interpersonal skills
  • Delivery procedures
  • Merchandise Selection

Timeline

Personal Shopper

Sam's Club
02.2022 - Current

Assistant Manager

Family Dollar
08.2020 - 01.2022

Master of Arts - Human Service Counseling

Liberty University

Master of Arts - Developmental Psychology

Liberty University

Bachelor of Arts - Criminal Psychology

Liberty University

Associate of Arts - Criminal Justice

Liberty University
Candice Gibson