Candice Greer
Dawson,TEXAS
Summary
Dynamic healthcare operations leader with a proven track record at TTEC Holdings, excelling in strategic planning and employee development. Enhanced team productivity through effective relationship building and process improvements, fostering a culture of continuous improvement. Skilled in operations management, I empower teams to achieve goals while maintaining financial stability.
Overview
17
17
years of professional experience
Work History
Director Healthcare Operations
TTEC Holdings
Austin, TX
06.2013 - 09.2025
- Assisted in developing operational strategies to enhance team productivity and efficiency.
- Collaborated with cross-functional teams to streamline project workflows and communication.
- Supported leadership in implementing process improvements for enhanced service delivery.
- Engaged in training sessions to learn best practices and operational standards within the organization.
- Facilitated meetings to gather input from team members on project objectives and challenges.
- Monitored daily operations, identifying areas for improvement and suggesting actionable solutions.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Team Leader
Kohls
Corsicana, TX
11.2008 - 06.2012
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
GED - General Studies
Locklin Vocational
Pace Florida 05.1991
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
License
Texas Health and Life General line license
NPN 21160593
Timeline
Director Healthcare Operations
TTEC Holdings
06.2013 - 09.2025
Team Leader
Kohls
11.2008 - 06.2012
GED - General Studies
Locklin Vocational