Candice Henderson

Aurora,CO

Summary

Dynamic Consultant and Office Manager with a proven track record at BLUE DOT INC and TetranCare, excelling in process optimization and team collaboration. Expert in technical review and fostering client rapport, I've driven efficiency improvements and organizational development. Recognized for exceptional user support and strategic business presentations, I consistently achieve and surpass goals.

Overview

years of professional experience

Work History

Consultant

BLUE DOT INC

Aurora, CO

02.2018 - Current

Maintained positive working relationship with fellow staff and management.
Audited company's legal documents to verify compliant policies and procedures.
Organized client meetings to provide project updates.
Facilitated training sessions for new employees on company policies and procedures.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Identified needs of customers promptly and efficiently.
Set specific goals for projects to measure progress and evaluate end results.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Evaluated existing systems and processes against industry best practices to enhance efficiency.
Assessed company operations for compliance with safety standards.
Determined consumer needs to provide products and services appealing to larger market.
Implemented strategies to take advantage of new opportunities.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Worked with cross-functional teams to achieve goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted testing of software and systems to ensure quality and reliability.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Recognized by management for providing exceptional customer service.

Office Manager

TetranCare

Aurora, CO

02.2012 - 06.2023

Proposed or approved modifications to project plans.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Assisted in developing budgets for departmental expenses.
Interviewed prospective employees and provided input to HR on hiring decisions.
Maintained confidential records relating to personnel matters.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Recruited and trained new employees to meet job requirements.
Reviewed files and records to obtain information and respond to requests.
Provided administrative support to management team including preparing reports and presentations.
Reviewed completed work to verify consistency, quality, and conformance.

Education

Bachelor of Science - Health Administration

Regis University, Denver, CO

04-2006

[Award] Recipient
[Subject] AP Course
[Number] GPA

High School Diploma -

ST. MARYS ACADEMY, Cherry Hill, CO

05-2001

Skills

Technical review
Assessments
Reporting writing
Business presentation
Goal setting
Data analytics
Process optimization
Time management

Team collaboration
Training and development
User support
Organizational development
Verbal and written communication
Client rapport
Executive support

Timeline

Consultant - BLUE DOT INC

02.2018 - Current

Office Manager - TetranCare

02.2012 - 06.2023

Regis University - Bachelor of Science, Health Administration

ST. MARYS ACADEMY - High School Diploma,