Ambitious and driven individual seeking to leverage extensive background in legal real estate closings, customer service, and technical expertise into a rewarding career with a company that encourages excellence. Eager for an opportunity to shine and contribute to a company’s customer satisfaction, growth, and success. Flexible schedule and willingness to relocate. Community reputation for industry knowledge and high levels of integrity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pre-Closer
Griffin, Clift, Everton, & Maschmeyer, PLLC
09.2021 - Current
Responsible for communication throughout the closing process between clients, agents, and lenders to explain closing process, provide updates, and handle any concerns that arise.
Setup files, order title searches, gather information necessary for the preparation of closing documents and ultimately scheduling of the closing.
Created an extensive database to organize HOA and mortgage payoff contacts ensuring these could be ordered efficiently.
Assist in resolving any title issues found in the title searches including old unreleased liens and judgment NOS verifications.
Diligently worked to create an efficient network of contacts throughout the city to ensure success at any task necessary to move a file through to closing.
Recede in earnest money, organize files in preparation for the Closers, and keep closings on-time and on-track for the closing date.
Assisted receptionist with answering phones and greeting clients.
Projection Technician and Operator
Malco Theaters, Inc.
06.2012 - 09.2021
Personally responsible for repairs and maintenance of multi-million dollar pieces of audio and video equipment in 4 Memphis area locations.
On call to assist at any of the 144 screens in the 13 locations in the Memphis area.
Played an integral role in the evolution from film to digital equipment.
Work with the many individuals and companies both inside and outside of Malco Theaters including movie distributors, studios, automation operators, preshows and trailers to achieve a complete presentation.
Performed scheduled prevention maintenance and emergency repairs to keep projection systems in good working order.
Involved with new building installation of projection and audio equipment, as well as remodels, updates and repairs at existing locations.
Ability to work without supervision to ensure flawless presentations, maintenance completion, and repairs.
Flexibility to meet the evolving demands of the movie industry which include the addition of streaming content, gaming rentals, and professional presentations within the theaters.
Calculate buyer and seller expenses, commissions, escrows, and closing fees for the HUD.
Make sure all terms and conditions of the transaction have been satisfied prior to, or at closing.
Recede in money, balance, and disburse the funds according to the Settlement Statement.
Coordinate with other attorney to exchange deeds, closing documents, and funds.
Prepare and send out the lender’s executed documents, payoffs, bills, agent’s commission, etc.
Ensure the deeds are vested correctly and are ready to be sent for recording.
Prepare bank documents for local banks, including Promissory Note, Deed of Trust, and Loan Agreement.
Assist the real estate agent to ensure all contract terms and conditions are satisfied and any contract changes or amendments are shared among all parties for a smooth transaction.
Work in a fast paced legal environment to ensure all closings comply with the laws and regulations in an ethical manner.
Investigate potential individuals to determine relevant title issues by using available resources.
Provide personal and attentive service to the client, agent, broker, and lender for each closing.
Assist the receptionist with answering phones, greeting clients, and file set-up.
Successfully secured many new clients over the years by excelling at customer service.
Education
Bachelor of Arts - Real Estate Finance
University of Memphis
Memphis
01.2010
Skills
Organizational Skills
Attention to Detail
Real Estate Title Concepts
Customer Relations
Real Estate Industry Expertise
Strategic Planning
Network Development
Deadline Oriented
Closing Coordination
Multitasking
Property Research
Real Estate Knowledge
Relationship Building
File Management
Certification
Certified in Microsoft Office
Recent Accomplishments
Quickly became invaluable to the firm by focusing on building client relationships, creating an extensive database to streamline workflow and also valuable spreadsheets to track agents and clients. The use of these spreadsheets were especially vital to the firm because it allowed instant insight into the business, an ability to determine potential loss of clients or acknowledgment of top clients, and also the ability to view trends between years. In addition to the database and analytical spreadsheets I was also able to contribute a number of documents designed to help the firm grow. Some such documents were designed to increase Google reviews, add additional value to services, and reduce the time consuming issue during tax time of requests for lost paperwork. It also was quite common for clients to request to meet me at the closing table to express their appreciation; I work tirelessly throughout the closing process to ensure an amazing experience and often exceeded the expectations of my position.
Personal Information
Willing To Relocate: True
Timeline
Pre-Closer
Griffin, Clift, Everton, & Maschmeyer, PLLC
09.2021 - Current
Projection Technician and Operator
Malco Theaters, Inc.
06.2012 - 09.2021
Real Estate Closer/Paralegal
Kirkland, Rothman-Branning & Associates, PLLC
02.2004 - 01.2009
Bachelor of Arts - Real Estate Finance
University of Memphis
Certified in Microsoft Office
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