Medical Unit Clerk
El Centro Regional Medical Center
El Centroa, CA
05.2020 - 01.2022
- Assisted nursing and medical staff in clerical duties to support patient care.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Reviewed charts to ensure accuracy of data entry and maintained patient records in accordance with HIPAA guidelines.
- Prepared charts for outpatient and inpatient services.
- Entered patient information into the electronic health record system accurately.
- Provided assistance in coordinating transfers between units or facilities when necessary.
- Scheduled and confirmed patient appointments and consultations.
- Communicated effectively with physicians, nurses and other healthcare team members regarding patient care needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.