Hi, I’m
Candice Sears
Eldon,MO
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
13
years of professional experience
Work History
AT Logistics
Account Manager
04.2018 - Current
Job overview
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned routes for various shipments according to special events, customer needs and weather.
- Monitored market and negotiated rates based on trends.
- Contacted existing customers to update accounts and confirm deals.
- Tracked shipments and trucks out on deliveries.
- Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Entered shipping information into computer system and estimated freight and postal rates.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
Chili's Bar And Grill
Server
10.2017 - 04.2018
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Outback Steakhouse
Server/Bartender/Shift Manager/Key Holder
09.2015 - 10.2017
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Lake Regional Medical Group
LPN
01.2010 - 09.2015
Job overview
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
Education
Eldon Career CenterEldon
Graduate Practical Nurse from LPN
12.2009
Skills
- Sales Solutions
- Issue Resolution
- Business Development and Planning
- Excellent Communication Skills
- Strong Lead Development Skills
- Clinical Documentation
- Direct Nursing Care
- Operational Standards
- Medical Procedure Preparation
- Delegation and Motivation
Timeline
Account Manager
AT Logistics
04.2018 - Current
Server
Chili's Bar And Grill
10.2017 - 04.2018
Server/Bartender/Shift Manager/Key Holder
Outback Steakhouse
09.2015 - 10.2017
LPN
Lake Regional Medical Group
01.2010 - 09.2015
Eldon Career Center
Graduate Practical Nurse from LPN