Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress
Candice Salomonson

Candice Salomonson

Fenton,MI

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Waitress

Mr. Paul's Chophouse
03.2011 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.

Bartender Shift Manager

City Pub
06.2008 - 03.2011
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Crew Trainer/Waitress Trainer

Waves
08.2004 - 06.2008
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

Associate of Arts - Photography

Macomb Community College
Warren, MI
07.2010

Skills

Great Customer Service Relations

Positive Attitude

Salesmanship

Team Collaboration

Handling pressure with composure

Strong multitasking

Interpersonal Skills

Excellent Service Standards

Certification

TIPS Certified

Timeline

Waitress

Mr. Paul's Chophouse
03.2011 - 04.2021

Bartender Shift Manager

City Pub
06.2008 - 03.2011

Crew Trainer/Waitress Trainer

Waves
08.2004 - 06.2008

Associate of Arts - Photography

Macomb Community College

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Candice Salomonson