Candice Smith

• Analyze data from various sources to identify trends and make recommendations for improvement.
• Monitor inventory levels and placed orders when needed.
• Perform general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Resolve customer inquiries in a timely manner while maintaining positive relationships with clients.
• Answer phone calls, responded to emails, routed mail and coordinated courier services.
• Respond to customer inquiries via phone or email in a professional manner.
• Manage front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Develop and implemented office policies and procedures.
• Track invoices and payments to ensure accuracy of accounts receivable and payable information.
• Maintain filing system for records, correspondence and other documents.
• Order supplies and equipment to maintain adequate inventory levels.
• Process payroll accurately ensuring all employees were paid on time.
• Maintain confidential records relating to personnel matters.
• Assist in recruiting, onboarding and training new employees.
• Provide training to new hires on office policies and procedures.
• Automate office operations for managing client correspondence, payment schedules and data communications.
• Interpret and communicate work procedures and company policies to staff.
• Use judgment and initiative in handling confidential matters and requests.
• Administer payroll and maintained proper documentation of employee personnel.
• Handle scheduling and managed timely and effective allocation of resources and calendars.
• Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
• Coordinate office activities and operations to secure efficiency and compliance with company policies.
• Oversee receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Monitor payments due from clients and promptly contacted clients with past due payments.
• Implement and maintained company protocols to facilitate smooth daily activities.

• Manage employee schedules and off time

• Fulfill contact and glasses orders

• Work hands on daily with the public

• Running daily errands