Candice V. Davis
Black Veterans For Social Justice
Brooklyn,USA
22
years of professional experience
Dynamic and results-driven professional with extensive experience in managing complex caseloads and delivering comprehensive support to diverse client populations. Expertise in assessing client needs and crafting tailored action plans that foster positive outcomes and enhance overall well-being. Recognized for strong communication and problem-solving abilities, consistently thriving in high-pressure environments while maintaining a client-centered approach. Committed to driving impactful change and empowering individuals through effective support strategies.
Work History
Case Manager
9 Months- Coordinated comprehensive case management services for shelter residents, ensuring access to critical resources and support.
- Developed independent living plans to address clients' unique needs and goals effectively.
- Monitored client progress through regular follow-ups, adjusting plans as necessary to enhance outcomes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Advocated for veterans' rights, facilitating connections with governmental and community organizations.
Senior Client Service Liaison/Administrative Assistant
3 Years- Managed executive calendars, scheduling meetings and appointments to optimize time for clients in-person and virtual court appearances
- Streamlined office operations by implementing efficient administrative processes and procedures
- Served as a liaison between departments and clients to facilitate effective communication throughout the company
- Served as Co-Chair of company Affinity Group, helped foster employee engagement within the organization
- Collaborated with other administrative assistants within the organization to share best practices and streamline processes across departments
- Acted as an advocate for both the company's interests as well as those of clients, ensuring that all parties' needs were met in a mutually beneficial manner
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners
Community Office Administrative Assistant
2 Years 4 Months- Participated actively in local events, conferences or seminars to gain insight into emerging trends, issues and opportunities affecting the community
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from walk-ins seeking information
- Strengthened community relationships by organizing and hosting regular meetings, workshops, and events
- Provided clerical support to company employees by copying, faxing, and filing documents, as well as managed meetings and answering multi-lined phone system
Executive Assistant/Office Manager
11 Years 11 Months- Organize accommodations and entertainment arrangements for company visitors
- Handled confidential and sensitive information with discretion and tact
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Answer telephones personally for CEO and meet and greet all clients and visitors
- Perform a variety of general clerical duties including but not limited to: photocopying, faxing, mailing, filing, maintaining hard copies and electronic filing systems
Education
Bachelor Of Science - Public Administration
Currently Enrolled
Skills
Customer service
Office management
Information confidentiality
Event coordination
Administrative support
Interpersonal communication
Scheduling and calendar management
Professional and mature
Timeline
Case Manager
Black Veterans For Social Justice
11.2025 - CurrentRead More
Senior Client Service Liaison/Administrative Assistant
Brooklyn Defender Services
07.2021 - 07.2024Read More
Community Office Administrative Assistant
Brooklyn Defender Services
03.2019 - 07.2021Read More
Executive Assistant/Office Manager
John Turis Enterprises/Susan Mittman Real Estate/Kingsview Realty
01.2005 - 12.2016Read More
The University of Phoenix
Bachelor Of Science from Public Administration
Read More