Candice Waterworth
Cellular Sales
Tehachapi,CA
2018
years of professional experience
To continue my career with an organization which, will utilize my Management Supervision, Administration skills to benefit mutual growth and success.
Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
Work History
Assistant Sales Manager
- Guided customers through plant selection and landscape solutions aligned with site conditions and project goals.
- Managed daily sales operations, ensuring smooth customer flow and consistent service quality.
- Coordinated nursery inventory availability with sales demand to support accurate product recommendations.
- Trained sales associates on plant care basics, product knowledge, and effective consultative selling.
- Supported sales manager with daily pipeline tracking, follow-ups, and deal progression.
- Coordinated sales team schedules, priorities, and customer account updates.
- Resolved customer issues by routing inquiries and maintaining clear communication.
- Provided support to the sales team by addressing customer inquiries and facilitating transactions. with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Scheduled planting dates for jobs sold.
- Ensured plantings and routes are correct and on time.
- Checked orders for accuracy prior to planting
- Monitored CRM records for accuracy, completeness, and timely activity logging.
- Assisted with proposal preparation, pricing updates, and contract coordination.
Sales Associate
- Demonstrated smartphones, accessories, and account features to support informed purchase decisions.
- Assessed customer needs to recommend Verizon devices, plans, and wireless solutions.
- Processed activations, upgrades, and device changes accurately through point-of-sale systems.
- Resolved billing and service questions by explaining account details and available options.
- Maintained product knowledge on promotions, pricing, and wireless technologies to improve sales conversations.
- Supported store presentation by organizing displays, inventory, and accessory merchandising.
- Built customer relationships through prompt follow-up and professional in-store service.
Store manager
8 Years 9 Months- As a supervisor: Articulate and achieve the unit's missions and needs, monitor and manage the climate of the unit, foster individual development, develop teamwork capabilities and group resources, coordinate work activities, and promote active problem solving.
- Service existing accounts and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Recommend changes in products, service, and policy by evaluating results and competitive developments.
- Resolved customer complaints by investigating issues, developing effective solutions, and making actionable recommendations to management.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
- Supported team objectives by completing related tasks.
- Meet monthly quotas for new activations of strategics (e.g., MiFi hotspots, tablets, wireless home phones, Digital Life, next upgrades).
- Submitted discrepancy reports.
- Customer service, meeting sales goals, closing skills, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, client relationships, motivation for sales.
- (AT&T Authorized Retailer)
- Directed daily store operations, ensuring smooth mobile sales, service, and customer support workflows.
- Coached sales associates on product knowledge, account setup, and compliance procedures.
Trainer-Sales Representative
1 Year 9 Months- (Verizon Authorized Retailer)
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Store Manager
- (AT&T Authorized Retailer)
- Directed daily store operations, ensuring consistent sales floor execution and customer service standards.
- Coached sales associates on wireless products, service plans, and closing techniques.
- Monitored inventory levels, completed stock checks, and coordinated timely replenishment.
- Resolved customer concerns and escalations with professionalism and policy compliance.
- Analyzed sales performance and adjusted staffing, merchandising, and selling priorities.
- Trained new hires on store procedures, product knowledge, and service expectations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Education
High School Diploma
Skills
Sales expertise
Sales strategy development
Sales targets
Sales analytics
Sales training
Sales team training
Sales team supervision
Performance management
Staff management
Team development
Leadership development
Customer service
Solution selling
Inventory management
Time management
Employee training
Goal achievement
Disclaimer
References Available Upon Request
Timeline
Store manager
Spring Mobile
01.2018 - 2020Read More
Trainer-Sales Representative
Cellular Sales
04.2016 - 01.2018Read More
Assistant Sales Manager
Moon Valley Nurseries
2022 - 2025Read More
Sales Associate
Cellular Sales Verizon
2020 - 2022Read More
Store Manager
Cellular World
2006 - 04.2016Read More
Monroe High School
High School Diploma
Read More