Candice Wray
Fort Worth,TX
Summary
Seasoned Hospitality Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
Overview
8
8
years of professional experience
Work History
General Manager
Hopdoddy Burger Bar
03.2018 - 05.2019
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
General Manager
Brewed
03.2017 - 10.2017
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assistant General Manager
Pappadeaux Seafood Kitchen
12.2010 - 02.2017
- Trained and guided team members to maintain high productivity and performance metrics.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
Master of Arts - Theological Studies
Assemblies of God Theological Seminary
Springfield, MO05.2007
Bachelor of Science - Church Ministries
Southwestern Assemblies of God University
Waxahachie, TX05.2003
Skills
- Operations Management
- Multimillion-Dollar P&L Management
- Inventory Control
- Coaching and Mentoring
- Human Resources Leadership
- Customer Experience
- Budgeting and Cost Control Strategies
- Complex Problem-Solving
Timeline
General Manager
Hopdoddy Burger Bar
03.2018 - 05.2019
General Manager
Brewed
03.2017 - 10.2017
Assistant General Manager
Pappadeaux Seafood Kitchen
12.2010 - 02.2017
Master of Arts - Theological Studies
Assemblies of God Theological Seminary
Bachelor of Science - Church Ministries
Southwestern Assemblies of God University
Similar Profiles
Quaterius D'vaun ShanksQuaterius D'vaun Shanks
FOH Team Member at Hopdoddy Burger BarFOH Team Member at Hopdoddy Burger Bar
MIA JOSAPHINE FRANCOMIA JOSAPHINE FRANCO
Customer Service Cashier at Hopdoddy Burger BarCustomer Service Cashier at Hopdoddy Burger Bar
Aaron HuntAaron Hunt
Server/Line Cook at Hopdoddy Burger BarServer/Line Cook at Hopdoddy Burger Bar
Zachary SchroluckeZachary Schrolucke
Assistant General Manager (AGM) at Hopdoddy Burger BarAssistant General Manager (AGM) at Hopdoddy Burger Bar
Andrea LopezAndrea Lopez
Service Desk at The Home DepotService Desk at The Home Depot