Candida Eyimi Abang
Houston
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager
GardaWorld Federal Services
01.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Maintained detailed, accurate records of all client interactions, ensuring seamless handoffs between team members when necessary.
Supervisor
Joganhealth staffing
11.2022 - 11.2023
- Trained new employees on company policies, procedures and work ethics
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Oversaw the training of new employees on job responsibilities and expectations.
Residential Aide
Favorite Staffing
04.2022 - 09.2022
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Supported meal preparation efforts by assisting with menu planning, portioning food items appropriately for each resident''s dietary requirements or restrictions while adhering to sanitation guidelines diligently.
- Ensured prompt attention to any maintenance or repair needs within residents'' living spaces, contributing to a comfortable and hazard-free environment.
Youth Care Worker/ Travel
Krucial Staffing
11.2021 - 02.2022
- Ensuring the safety and well-being of the youth: my responsible is maintaining a safe and secure environment within the shelter, monitoring the activities of the youth, and intervening in any situations that may arise to ensure their safety
- Providing emotional support: I offer emotional support and a listening ear to the youth, providing a caring and compassionate environment where they feel comfortable expressing themselves and discussing their concerns
- Facilitating daily routines and activities: I help establish and maintain a structured daily routine for the youth, which may include meals, recreational activities, educational support, and life skills development.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
Education
Bachelor in Accounting And Finance - Accounting
Advanced Business College
Accra-Ghana06.2014
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Decision-Making
- Conflict Resolution
- Positive Attitude
- MS Office
- Case Management Tracking
- Family Education Programs
Certification
Fema 100
Fema200
Femaa 400
Fema 700
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Full Professional
Timeline
Case Manager
GardaWorld Federal Services
01.2024 - Current
Supervisor
Joganhealth staffing
11.2022 - 11.2023
Residential Aide
Favorite Staffing
04.2022 - 09.2022
Youth Care Worker/ Travel
Krucial Staffing
11.2021 - 02.2022
Bachelor in Accounting And Finance - Accounting
Advanced Business College
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