Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Candines Perez

Brentwood,NY

Summary

Executive Assistant with extensive experience in data entry, relationship building, and customer service. Skilled in managing executive calendars, coordinating travel, and optimizing office operations for enhanced productivity. Fluent in Spanish and proficient in Microsoft Office. Committed to supporting organizational success through meticulous attention to detail and innovative solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Assistant

Mendoza Agency Inc
Bronx
01.2021 - Current
  • Schedule meetings, appointments, and events; manage changes and cancellations
  • Ensure that time is allocated effectively and conflicts are resolved
  • Manage phone calls, emails, and other forms of communication, ensuring timely responses and follow-ups
  • Prepare and proofread letters, reports, and other documents as needed
  • Book flights, accommodations, and transportation for business and personal trips
  • Organize and coordinate meetings, conferences, and social events
  • Manage confidential information with discretion and maintain privacy
  • Help with various personal projects and responsibilities as required

Relationship Coordinator

HF Management Services, LLC
New York
01.2016 - 01.2022
  • Handling inbound and outbound calls to and from customers to address their needs while adhering to internal Service Levels standards
  • Searches ePACEs for Medicaid eligibility, exclusion, and exemption codes
  • Schedules all field and tele video conference appointments for SHP and Complete Care Intake Nurses in Salesforce
  • Documents all incoming/outbound calls under call tracking in Salesforce
  • Creates and/or follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce
  • Engage in mastering the Divisions impact on all Healthfirst Plans and its members

Education

Real Estate License -

Azure Tide Realty School
01.2022

Associate of Science - Criminal Justice

Monroe College
Monroe College
06-2012

Skills

  • Business Administration
  • Project Management
  • Report Writing
  • Customer Service-Oriented
  • Scheduling
  • Problem Solving
  • Presentation Development
  • Social Media Management
  • Administrative Support
  • Strategic Planning

Certification

  • Leadership and Team Building

Languages

Spanish
Native/ Bilingual

Timeline

Executive Assistant

Mendoza Agency Inc
01.2021 - Current

Relationship Coordinator

HF Management Services, LLC
01.2016 - 01.2022

Real Estate License -

Azure Tide Realty School

Associate of Science - Criminal Justice

Monroe College

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Candines Perez