
Results-driven HR Operations Manager with 24 years of leadership experience in high-volume logistics and supply chain environments. Specializes in workplace investigations, employee conflict resolution, DEI initiatives, and process optimization (including productivity, quality, and behavioral reviews). Proven track record driving operational excellence and implementing strategic improvements (including the launch of mobile HR facilities called HR2GO).
Site Maintenance Review: Developed and implemented a process to enhance and rectify employee-facing workplace amenities, including break rooms, restrooms, time clocks, and other relevant facilities.
HR2GO: Established a mobile commend unit equipped with mobile computers and tools to facilitate ‘human resources’ interactions with employees in remote work areas.
Translation Services: Installed over 35 discrete translation stations within the facility to enable leaders to engage in one-on-one conversations with employees who speak foreign languages or American Sign Language.