Provided fast, friendly, and attentive customer service by greeting guests, taking orders, and ensuring accuracy in a high-volume, 24/7 dining environment.
Delivered food promptly and maintained table cleanliness, ensuring a positive dining experience and meeting Waffle House hospitality standards.
Managed cash, processed payments, handled receipts, and balanced the register with accuracy during busy shifts.
Collaborated closely with cooks and staff to coordinate orders, resolve issues quickly, and maintain efficient workflow during peak hours.
Maintained a clean and organized dining area by wiping tables, replenishing supplies, and following all food safety and sanitation procedures.
Housekeeper
GC Cleaning Services
Fleming Island, FL
Cleaned residential and commercial spaces by dusting, vacuuming, mopping, and sanitizing surfaces according to client service plans.
Performed deep-cleaning tasks such as scrubbing bathrooms, cleaning kitchens, polishing fixtures, and removing built-up grime.
Managed cleaning supplies and equipment, restocking materials and ensuring proper use of chemicals in accordance with safety guidelines.
Followed client instructions, prioritized tasks, and maintained high standards of cleanliness to ensure customer satisfaction and repeat service.
Reported maintenance issues, noted damages, and communicated any concerns to supervisors or clients for timely resolution.
Shift Manager
Burger King
Fleming Island, FL
Supervised team members during assigned shifts by delegating tasks, training new employees, and ensuring consistent adherence to Burger King operational standards.
Managed cash drawers, processed safe counts, prepared deposits, and oversaw POS operations while maintaining accuracy and following loss-prevention procedures.
Ensured high-quality customer service by resolving complaints, monitoring order accuracy, and supporting staff during peak hours.
Oversaw food preparation, inventory levels, and stocking to maintain product freshness, reduce waste, and support smooth kitchen workflow.
Maintained a clean and safe work environment by enforcing food-safety guidelines, sanitation procedures, and compliance with company and health department regulations.
Education
Operation New Hope Ready4Success - Job/Life Skills
Florida Department of Education - General Education Diploma
Skills
Service Orientation
Effective Communication
Flexility
Point of Sale Equipment
Active Listening
Social Perceptiveness
Decision-making
Stance flexibility
Affiliations
Outgoing
Timeline
Florida Department of Education - General Education Diploma
Operation New Hope Ready4Success - Job/Life Skills
