Detail-oriented Night Auditor with a strong focus on financial reconciliation, guest relations, and problem-solving. Proven ability to manage front desk operations and enhance customer satisfaction through effective communication.
Overview
6
6
years of professional experience
Work History
Night Auditor
Hyatt Place Hotel
Farmington
12.2024 - Current
Processed nightly financial transactions and reconciled accounts efficiently.
Managed front desk operations and addressed guest inquiries promptly.
Coordinated check-ins and check-outs, enhancing guest satisfaction.
Handled night audit paperwork, verifying daily room occupancy and reviewing hotel revenue for accuracy.
Maintained stocked and presentable complementary food and beverage station to enhance guest experience.
Tracked income and expenses for business using accounting software.
Resolved customer issues promptly, ensuring high level of professionalism and guest satisfaction.
Customer Service Cashier
Chevron
Clearfield
03.2020 - 11.2024
Operated cash register and processed customer transactions efficiently.
Greeted customers promptly and responded to questions.
Informed customers of in-store promotions and pricing specials to enhance shopping experience.
Maintained cleanliness and organization of checkout area.
Managed inventory levels and restocked items to ensure product availability.
Balanced cash drawers at end of each shift to maintain accurate financial records.
Built and maintained productive relationships with employees.