Candy Hunnell
Hughesville,MD
Summary
Detail-oriented with expertise in customer service and office administration. Proven track record in streamlining processes and enhancing team efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
19
19
years of professional experience
Work History
Administrative Clerk
Lexington Park Ford Lincoln
California, MD
03.2026 - Current
- Processed vehicle title applications and registration forms, ensuring timely completion for dealership customers.
- Assembled and submitted title packets for state and county motor vehicle offices, facilitating efficient processing.
- Maintained filing systems for titles, tags, and supporting sales records.
- Performed data entry of vehicle information into the system for registration purposes.
- Maintained compliance with employer policies and state motor vehicle requirements.
- Handled Dealer Exchange paperwork to ensure accurate record-keeping.
- Conducted oral drug tests for new hires to maintain workplace safety.
Office Manager
Annapolis Nissan LLC
Annapolis, Maryland
12.2022 - 03.2026
- Managed onboarding process for new employees, streamlining integration and facilitating timely labor allocation.
- Coordinated background checks for new sales employees and submitted sales license applications to MVA, supporting compliance and operational readiness.
- Performed daily bank reconciliation, monitored "Positive Pay" and ACH transactions.
- Posted sold deals from previous business day to ensure accurate records.
- Disperse a daily list for Money due, Contracts, and items missing from deal jackets to sales and finance departments
- Assist in posting contract fundings
- Executed processing of dealer exchanges and wholesale transactions.
- Processed vehicle trade payoffs.
- Payoff floorplan for units that are sold and funded.
- Floor units in inventory that are model year 2019 and newer for additional "Cash Flow"
- Process and manage workers' compensation claims.
- Knowledge of Accounts Payables and Account Receivables including sending out monthly A/R statements
- Handle warranty and gap contracts for JM&A and NESNA
- Annually adjust payroll deductions for Health Insurance Open Enrollment
Administrative Clerk
Waldorf Ford
Waldorf, Maryland
11.2013 - 12.2022
- Combed through deal jackets to ensure all documents are signed and completed for compliance
- Coordinated "Kickback list" to secure collection of titles and paperwork.
- Process tag and title directly with DMV for Maryland, DC, and Virginia. Utilized Beacon Auto tag for all other states.
- Registered vehicle warranties in compliance with manufacturer guidelines for FMCC and Gap products.
- Process monthly sales commissions and managed "carry-over sheets"
- Registered Rebates for Military members or Commercial "Upfits"
- Process vehicle trade payoffs.
- Facilitated lien releases by contacting lenders for trade-in vehicles with no payoff.
Cashier
Ken Dixon Automotive
07.2012 - 11.2013
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Scanned invoices for service customers into their profiles to ensure accurate record-keeping.
- Maintained cleanliness of lounge area for service customers to provide a welcoming environment.
Cashier
Lothian BP
04.2008 - 06.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Managed inventory levels, restocking shelves as needed to optimize sales.
- Resolved customer issues promptly, enhancing overall store experience.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Southern High School
Harwood, MD06-2008
Skills
- Process tag and title in timely manner to avoid late fees/fines
- Bank reconciliation
- MVA compliance
Timeline
Administrative Clerk
Lexington Park Ford Lincoln
03.2026 - Current
Office Manager
Annapolis Nissan LLC
12.2022 - 03.2026
Administrative Clerk
Waldorf Ford
11.2013 - 12.2022
Cashier
Ken Dixon Automotive
07.2012 - 11.2013
Cashier
Lothian BP
04.2008 - 06.2012
High School Diploma -
Southern High School