Candy Jennings
Rocky Point
Summary
Office management professional with a track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
RSC Engineering
02.2022 - Current
- Coordinated office operations, ensuring efficient workflow and resource allocation.
- Implemented process improvements that enhanced administrative efficiency and reduced operational delays.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Developed office policies and procedures, promoting adherence to best practices among staff.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Operations Services Supervisor
First Citizens Bank
08.2021 - 02.2022
- Supervised daily operations to ensure compliance with banking regulations and internal policies.
- Trained and mentored team members on customer service best practices and operational procedures.
- Streamlined workflow processes, enhancing efficiency in transaction handling and account management.
- Conducted regular performance evaluations, providing constructive feedback to improve employee productivity.
Financial Services Officer
Piedmont Advantage Credit Union
10.2017 - 08.2021
- Analyzed financial data to identify trends and recommend strategies for improved client outcomes.
- Developed comprehensive financial plans tailored to individual client needs and goals.
- Ensured compliance with industry regulations and internal policies during customer interactions.
- Facilitated onboarding processes for new clients, enhancing their understanding of services offered.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Maintained updated records of all financial transactions to support traceability.
Data Management Specialist
Peru State College
04.2013 - 10.2017
- Managed data collection processes to ensure accuracy and integrity of information.
- Developed and implemented data management policies to enhance operational efficiency.
- Led cross-functional teams in data integration projects, fostering collaboration and communication.
- Analyzed complex datasets to identify trends, supporting strategic decision-making initiatives.
- Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
- Collaborated with cross-functional teams to establish data governance policies and procedures.
Teacher
KAP Learning Center
05.2005 - 05.2013
- Developed engaging lesson plans that fostered student creativity and critical thinking.
- Implemented individualized instruction strategies to meet diverse learner needs effectively.
- Enhanced classroom management techniques, creating a positive learning environment for all students.
- Established partnerships with families to support student learning and promote community engagement.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Education
Bachelor of Science - English Language And Literature
University of North Carolina At Wilmington
Wilmington, North Carolina, NC05-2000
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Billing
- Document management
- Operations management
Accomplishments
2017 Rotary Club Service Above Self Award
2015 Optimist Club Volunteer Of the Year Award
Notary Public
Certification
50 + CUNA-CPD Courses
Timeline
Office Manager
RSC Engineering
02.2022 - Current
Operations Services Supervisor
First Citizens Bank
08.2021 - 02.2022
Financial Services Officer
Piedmont Advantage Credit Union
10.2017 - 08.2021
Data Management Specialist
Peru State College
04.2013 - 10.2017
Teacher
KAP Learning Center
05.2005 - 05.2013
Bachelor of Science - English Language And Literature
University of North Carolina At Wilmington